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Our monitoring systems and tools provide our system administrators with an all-encompassing view into the health of our globally distributed infrastructure. We monitor a large number of parameters related to the health of our servers and individual services that reside on them. Services monitored include -
Network Connectivity Server Disk Space Server CPU Usage Server Memory Usage Web Services - HTTP, HTTPS & FTP Email Services - SMTP, POP & IMAP Database Services - MySQL, MSSQL DNS Services All Log Files
and More...
If any server or service fails, or any resource utilization exceeds specified limits, then a notification pops-up immediately on the screen of all our Infrastructure Monitoring Staff. The notification system also handles escalation of issues i.e. if the issue is not resolved within 'x' minutes, SMS alerts are sent out to higher level system administrators, and subsequently to Management.
All of this allows us to detect and resolve any issue within minutes of it happening and ensures maximum uptime for your customers.
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