Netfirms, Inc. Interview

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Web Hosting Interview - Netfirms, Inc.
February 2010

Thomas Savundra, CEO of Netfirms

HostSearch interviewed Thomas Savundra, CEO of Netfirms, a premier web hosting provider since 1998.

HOSTSEARCH: Thomas, thank you for giving us an opportunity to talk with you today. Can you please introduce yourself to our readers? How did you join Netfirms and what did you do before?

THOMAS SAVUNDRA: I joined Netfirms as President and co-founder over a decade ago in 1998. Prior to Netfirms I was actively involved in the early Internet and Web Hosting sector working closely with large early adopter customers.

HOSTSEARCH: What's your day to day job at Netfirms?

THOMAS SAVUNDRA: My primary focus is providing leadership to talented team we have at Netfirms. I also spend a lot of time to ensure we stay strategically focused, relevant and of course continue to acquire and retain our customers worldwide.

HOSTSEARCH: Netfirms has been in the market for more than a decade. What's good about it? What are your company strengths?

THOMAS SAVUNDRA: In a phrase: Reliable Technology, Simple Solutions and Sage Advice.

We have a strong technical foundation and leadership.  Established in 1998, Netfirms has years of expertise in large scale grid/clustered hosting that ensures reliability and scalability.

In 2009, we underwent significant company expansion including the launch of our new 40,000 server capacity high density Tier 1 data center.

Our unique clustered hosting platform allows to large scale hosting and low cost.  We offer One-click Apps of most popular website applications users ask for.  The best part, these Apps run on our automatically scaling hosting platform.  Our customers love traffic spikes knowing we handle it with ease.

We have a culture of keep things simple but not simplistic.  We've recently made it easier to buy and add SSL certificates, add Google Webmaster tools and even register domain names via Twitter.

Not only do our feature rich hosting plans start at an affordable price of $4.45/month, we provide high standards of customer service through 24/7 online and telephone support. Netfirms offers great
products, great technology and great customer care - some of the reasons why over 1.2 million websites are hosted by us.

HOSTSEARCH: What is your best-selling service? Why?

THOMAS SAVUNDRA: The Netfirms Advantage Hosting Plan is our best-selling web hosting plan. Starting from only $7.16/mo, Advantage provides everything a small business owner would need to manage his/her website. Key features include hosting Unlimited Websites, Grid Platform, 250GB diskspace, two free domain names, toll-free 24/7 customer service, up to $100 advertising credits and more.

HOSTSEARCH: What promotions are currently available? What will you recommend to HostSearch users?

THOMAS SAVUNDRA: 20% off ALL our hosting plans. This is an exclusive offer for our HostSearh.com customers!

Use discount code: HS20ALL

HOSTSEARCH: How do you market Netfirms services?

THOMAS SAVUNDRA: We market our services through a variety of marketing channels, including but not limited to, SEM, SEO, online display ads, affiliate marketing and various offline marketing efforts.

HOSTSEARCH: What can we expect to see from Netfirms in the coming years?

THOMAS SAVUNDRA: We will be launching new VPS and Cloud Infrastructure solutions that leverage our unique history in running large scale grid and clustered hosting environments. Very shortly we will be making available a highly scalable and resilient Dedicated Virtual Server solution for our customers that require full control.

HOSTSEARCH: What trend do you see in web hosting industry?

THOMAS SAVUNDRA: I see the hosting industry maturing and becoming more sophisticated. Some in the industry will gravitate to more technical users and others to a broader business audience. Building websites will become easier. For sure, it will become easier and more affordable to expect 'Fortune500' grade reliability at a small business price, a mantra we've been pushing for over a decade.

HOSTSEARCH: Thomas, thank you very much. It's been nice to talk with you. We hope to catch up with you again soon.

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