June 10, 2008 – (HOSTSEARCH.COM) – Rack-Soft (http://www.4psa.com) has announced 4PSA VoipNow 1.6.2, the latest release of the hosted IP PBX server software solution for service providers, call centers, and enterprises. The newest version introduces important features designed to improve user’s interaction and system connectivity, like the CallNow Center, PBX Call API, "no kernel modules" architecture, and backup restore functions.
The new tool for companies of all sizes is called CallNow Center and allows 4PSA VoipNow users to be contacted from the Internet while fully controlling the caller's session. "VoipNow customers can publish a link on their website or include it in the email signature to allow others to get in touch with them. Unlike a simple click2call, which can be triggered through the VoipNow Call API, the CallNow Center allows VoipNow users to control the caller’s session. It was designed for people that interact often with customers, like sales, marketing professionals, support, etc." said Bogdan Carstoiu, 4PSA VoipNow architect.
The new Call API HTTP interface can be accessed in order to control PBX calls. As PBX Call API access is provided to regular extensions in VoipNow, this module provides further support for plug-in developments. The interface is able to provide basic HTML or rich AJAX output, so the user can watch PBX events in real-time.
The software vendor also focused on virtualized computing with the newest release. "As part of 4PSA commitment to green computing, we invested great effort to simplify VoipNow deployments in service provider environments. In the latest 4PSA VoipNow 1.6.2 version we removed all kernel level dependencies and modified the product to run only in userspace. Even companies using 4PSA VoipNow on dedicated servers take advantage of this change, because they don’t longer have to compile additional kernel modules after each Linux kernel update." added Mr. Carstoiu.
4PSA VoipNow comes in two editions. The Express edition is free for community and is limited to 10 phone extensions, while the Professional edition comes with advanced features, high availability, more extensions, and free technical support. 4PSA VoipNow is also integrated with Parallels Plesk, allowing providers to offer hosting and VoIP under the same package. Prices for the commercial version start from 299USD.
