East Greenwich, RI - June 9th 2002 - AQHost.com launched its brand new hosting services today, and promised to strive for the highest standards of service and support.
AQHost is aiming at the growing number of personal and small business who are frustrated with inadequate support and sub-standard hardware. Owner Simon Vincent explained:
"With the proliferation of cheap dedicated servers in recent months, there has been an explosion in the number of companies offering what seem to be 'bargain' hosting deals. A cold hard look at those deals often reveals some alarming shortcomings though. I have personally seen hosts using boxes with as little as 256MB of RAM and Duron or Celeron processors. With the greatest of respect to AMD and Intel, those processors were never designed for the demands of web hosting. Even worse is the fact that the majority of those boxes have no back-up facility, thus leaving customers' data in severe danger."
AQHost aims to buck that trend by hosting their customers on highly specified servers. Every server has dual 1GHz PIII processors, 1GB RAM, and fast SCSI hard drives. Even more reassuring is that customers' sites are backed up to tape every day.
On the support side, AQHost is firmly committed to providing exemplary service Simon explained:
"Slow support is terribly frustrating, and we understand that. If email isn't working or there's a problem with a site, customers don't want to wait 2 or 3 days for a standard reply. We aim to answer support requests within 4 hours, and have a policy that all requests will be answered in a maximum of 24 hours. Our customers also have access to a regularly updated knowledge base that covers the majority of frequently asked questions."
AQHost does not claim to be the cheapest or even the biggest. What they are doing though is promising exceptional quality service at realistic prices. They even offer a full 30 day money back guarantee in the event that a customer is dissatisfied.
Small wonder that they bill themselves as "The Affordable Quality Host"...
