August 14, 2009 – (HOSTSEARCH.COM) –
Rackspace® Hosting (NYSE:RAX), the world’s leader in hosting, has announced that FreshBooks, the leader in online invoicing and bookkeeping for professionals, is leveraging the company’s new hybrid model of both cloud and dedicated hosting to service their IT needs. A long time customer of Rackspace Managed Hosting and Rackspace Email & Apps, FreshBooks is now using The Rackspace Cloud™ to support the needs of its rapidly growing business.
With over 1,000,000 users and growing, FreshBooks offers fast and simple invoicing, expense and time tracking services, which help business professionals spend more time on their work, not their paperwork. A typical customer, FreshBooks claims, is able to get paid an average of 14 days faster using their service with sixty percent of FreshBooks users collecting more money through the service due to timelier billing and improved record keeping.
The Rackspace Cloud offers a suite of services, Cloud Servers™, Cloud Sites™ and Cloud Files™ designed to help companies like FreshBooks minimize the hassles, high costs, and complexities associated with scaling dedicated hardware. Through The Rackspace Cloud, FreshBooks now offers its users expanded capacity, and much faster access to their information.
“As a SaaS vendor, we share a strategic alignment with Rackspace around values for the highest level of customer service,” stated Mike McDerment, CEO, FreshBooks. “At FreshBooks we believe we are a service, not a technology. When you call us, you get a live person and a commitment to solving your problem. Over the years, Rackspace has consistently demonstrated to us the same focus on support and has enabled us to grow our business more quickly because we can concentrate on our core competencies, while Rackspace manages the technology. By moving to The Rackspace Cloud, we can continue to deliver more value to our customers at lower costs to ourselves and our customers.”
Since 2004, FreshBooks has been providing small and medium businesses, consultants, and freelancers with a fast, cost-effective and easy way to create a polished image for their business with a professional web-based invoicing, expense and time tracking service. Users can send invoices by email or ground mail and take advantage of features including recurring billing, employee timesheets, and project management features. Business professionals can customize the look of their billing systems and invoice templates. FreshBooks supports payments with plug-ins like PayPal, Authorize.Net, VeriSign, PSiGate, iTransact, Link Point and more. FreshBooks automatically creates invoices; sends late payment notifications; creates robust reports and can easily import/export data – all with a very simple and easy to use design.
"We are pleased to work with a fast-growing SaaS leader like FreshBooks who is constantly looking for ways to innovate and excell for their customers. We take away the headache of managing hardware to give them more time to develop and grow their business.” stated Emil Sayegh, General Manager, The Rackspace Cloud. “Hybrid hosting allows the Cloud to be used for scalable storage or compute power together with more traditional dedicated managed servers, which is the way we believe computing will be done in the future. I’m glad to see FreshBooks jumping on that train.”
FreshBooks hosts its applications on managed dedicated servers across two Rackspace data centers, for redundancy, and the company’s employee mailboxes are managed by Rackspace Email & Apps. By moving to The Rackspace Cloud, FreshBooks continues to offload non-strategic tasks that need to scale infinitely in order to focus more on their core business function of delivering high quality hosted bookkeeping services to business
