HostGo Introduces ‘One Question Asked’ Unconditional Money Back Guarantee
October 20, 2008 – (HOSTSEARCH.COM) – HostGo (http://www.hostgo.com) today introduced its ‘One Question Asked,’ Unconditional Money Back Guarantee – for life. The commitment allows customers, at any point, for any reason, to request a full refund if they are dissatisfied.
Previously, HostGo has offered a 30-day Money Back Guarantee, as is traditional in the hosting industry. With today’s announcement, however, HostGo goes significantly above and beyond even the most liberal of money-back offers among hosting companies. Its Unconditional Money Back Guarantee offers a full refund at any point in the life of the account.
“We’re significantly expanding our Money Back Guarantee because we’re confident it will not be used. It’s that simple,” said Michael Fritsch, HostGo president. “The level of our service far surpasses the standards of the marketplace, in terms of cost, performance, and of course, customer support. We have invested enough in our infrastructure to have the assurance that underwriting an Unconditional Money Back Guarantee will help us reach our strategic objectives in the long term.”
To request a refund, customers may contact the billing department directly. There is just one question asked: “How can we improve our services?” Customers will not be denied a refund for any reason. All monthly plan charges will be refunded, less any domain registry fees.
A subsidiary of FritschNET, Inc., HostGo is a leading provider of Shared Web hosting plans and domain name registry services. With a customer base composed largely of individuals and small to medium sized businesses, HostGo offers a myriad of value-added services to help its clients grow their web sites.
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