March 27, 2006 – (HOSTSEARCH.COM) – Hosted email and web portal solutions provider IceWEB, Inc. (http://www.IceWEB.com) has announced online ordering and billing for its IceMAIL service will be powered by SWsoft's PEM Solution for Hosted Exchange - a datacenter automation solution that enables service providers to automate billing processes for hosted Microsoft Exchange services.
IceMAIL is directed towards small businesses and enables companies to avoid the expense of managing their own email servers. The service offers a range of functions including email sharing, online calendar and online contact information. The PEM solution provides wireless SmartPhone/PDAs, fax and data archiving options. The combination of IceMAIL and PEM means users can now view billing history, change billing options, add/change mailboxes, and manage services such as creating new accounts online.
"Successful marketing combined with the demand for business class email, in the small business market, has helped our company grow at a rapid rate," suggested Stacy Dinter, Director of Marketing, IceWEB. "PEM's unique ability to deliver a flexible online storefront and provide instant provisioning, billing, and management interfaces will help us manage our expansion goals. In addition, PEM's flexible architecture will help us launch new services on the same platform in the near future."
"IceWEB has built a solid hosted business package by focusing on applications such as email, shared calendaring, and web portals," added Kurt Daniel, SWsoft, Vice President of Marketing and Alliances. "Businesses which cannot afford to deploy and maintain their own enterprise email solution can rely on IceWEB. By automating service delivery and billing, PEM helps providers, such as IceWEB, the ability to maintain a low cost structure while at the same time improving customer response times."
