Despite massive power outages throughout all of New England and New York City, LS Host, a Web Hosting company based in Connecticut, successfully provided uninterrupted service to every customer; delivering on their 99.9% uptime guarantee.
New Milford, CT – August 18, 2003 – Thursday, August 14th, 2003 represented the biggest blackout in North American history; approximately 50 million people were affected. Businesses all over the Northeastern United States, as well as several major provinces in Canada, including Toronto and Ottawa, were closed for business. LS Host, a Web Hosting company based in New Milford, Connecticut stayed open for business and maintained their normal hours of operation – 24 hours a day, 7 days a week and 365 days a year. LS Host maintains an uptime guarantee that states every customers’ website and email will be available for access on the World Wide Web 99.9% of every month.
LS Host’s Network Development Team credited their data center’s redundant OC-3 connections, UPS back-up, redundant power generators, and multi-tiered A/C systems for supplying customers with seamless Web Hosting service. Every LS Host powered website and/or email account operated without fail. In turn, LS Host’s Support Team phone calls and emails were void of blackout related issues, providing technicians more time to address routine customer service inquiries.
LS Host customers relied on the 99.9% uptime guarantee during the blackout period to keep their online businesses running properly and their end-user confidence high. Merchandising companies that sell and/or promote products on their websites were able to continue sales and marketing efforts. All LS Host powered websites responsible for delivering product support (user manuals, faqs, driver-files, software upgrades) to end-users proved dependable. Additionally, all email correspondence was delivered in a timely manner per the LS Host Service Level Agreement.
For additional information on LS Host and their services or costs, visit their web site at http://www.LSHOST.com. or contact them by phone during regular business hours at 1.866.351.4678
CONTACT: Robert Alesio, Partner
Telephone: 1-866-351-4678
robert@lshost.com
LS Host, LLC
108 Old Town Park Road
New Milford, CT 06776 USA
Telephone: 1-866-351-4678
Facsimile: 1-866-332-3109
http://www.lshost.com
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