Managed help desk support company
Autotask Corporation (Autotask) has acquired cloud computing company Soonr. The company, which has headquarters in East Greenbush, New York, USA, offers a range of solutions to customers including cloud platform services, IT business management, endpoint management, file sharing and synchronization services. It is noted for its software that enables IT service providers to provide help desk to customers and manage functions such as billing. Autotask has a global presence with facilities in London, Munich, Sydney, Chicago, Los Angeles, Dallas, and Beijing, and employs around 300 people. Its purchase of Soonr strengthens its cloud applications capability.
Established in 2005, Soonr is based in Silicon Valley, California, USA. The company's solutions enable businesses to safely share and view a range of document types, including Microsoft Word and PowerPoint presentations, from mobile devices. Financial aspects of Autotask's acquisition were not released.
"Autotask delivers innovative offerings that manage mission-critical business processes for our customers," explained Autotask's President and CEO, Mark Cattini. "This acquisition fits perfectly within that objective and represents a significant managed services' revenue opportunity for all MSPs and ITSPs. FSS is a fundamental element of business continuity that ITSPs are expected to provide. Soonr provides a HIPAA-compliant, SaaS solution with 99.99 percent uptime that is IT-approved, easy to deploy, and simple to use."
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