Managed WordPress hosting provider
WP Engine has announced it has met a major financial milestone. WP Engine, which was established in 2010, has head offices in Austin, Texas, United States alongside a presence in San Francisco, California, San Antonio, Texas, London, United Kingdom, Limerick, Ireland, and Brisbane, Australia. The company specializes in catering to customers that utilize WordPress - an Open Source Content Management System (CMS) that underpins 25% of the websites on the Internet. Its fully managed WordPress platform provides services to around 90,000 customers including individuals and enterprises. The company was in the news in January last year for receiving a $250 million investment for development of its Digital Experience Platform. Today the company has surpassed $132 million in annual recurring revenue.
To reach this milestone, WP Engine has grown its customer base 20% over the last year. A breakdown of customer locations includes growth of 23% in the United States, 21% in Australia and New Zealand and 11% in Europe. The company has also gained some high profile customers over the period, including Microsoft, Rupert Murdoch’s News Corporation, and Thomson Reuters. WP Engine suggested the growth has been based on “positive customer experiences” which includes support from its “award-winning Customer Experience team”. Since January 2018 WP Engine’s ‘Agency Partner Program’ also enjoyed 84% growth. Additionally, changes in personnel played a part, with David Brolsma promoted to Chief Financial Officer and Tina Dobie promoted to Chief Customer Officer.
“We are both humbled and honored to experience this type of stellar employee, customer and business growth,” explained WP Engine’s Chief Executive Officer and Chairwoman Heather Brunner. “However, it’s the fact that we did so while improving both our customer NPS score and securing several international best places to work accolades that made 2018 a truly incredible year. I am excited about the opportunities ahead for us and the WordPress community in 2019.”
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