July 20, 2010 – (HOSTSEARCH.COM) –
Panopta, a leading provider of server monitoring and outage management systems, has just released a major upgrade to its integration API, which gives customers and partners an extremely robust tool to integrate their systems with Panopta's. Integrating with this API will help result in more streamlined operations, improved accuracy and positive impact on the bottom line for Panopta customers.
Major features of the upgrade include:
- Automated provisioning and management of customer accounts for partners who resell Panopta's services, reducing the hassle of adding new customer accounts and thereby enhancing Panopta’s value-add.
- Integrated configuration of monitoring services, allowing hosting companies and other service providers to automatically setup monitoring when they provision a new dedicated or virtual servers for their customers.
- Access to real-time availability and outage data, which can be integrated into a customer’s existing portal, control panel and website, providing its clients up-to-the-minute access to data about its servers.
These exciting features give Panopta customers the ability to integrate server monitoring into their other product offerings and backend infrastructure, thereby enhancing their suite of products as well as providing an additional revenue source. Further, because of the integrated approach, this upgrade enables service providers, including SaaS vendors, the ability to better support their customers and more clearly demonstrate their ability to provide for stated Service Level Agreements (SLAs).
“We believe this upgrade enables us to be the premier partner to our customers, who are our biggest asset for sure, and scale as they grow over time. We are building as many tools as possible to ensure their success and ours,” says Jason Abate, Panopta’s founder and CEO.
Access to the integration API is currently available to all current Panopta customers and can be provided by contacting Panopta support.
About Panopta
Panopta is a leading provider of advanced monitoring and outage management tools for small and large companies who need to effectively manage service interruptions of the complex, multi-tiered online infrastructure. The core team at Panopta has extensive technology development and technical operations experience, with nearly a decade of experience at some of the largest web hosting companies in the world. Panopta manages an international monitoring network, with locations available throughout North America and Europe.
