October 11, 2008 – (HOSTSEARCH.COM) – Specialist motor manufacturer finance company, RCI Financial Services Limited has signed three year hosting contract with managed services company Attenda (http://www.attenda.net), it was announced recently. The contract is for the operational management and support of their critical Point of Sale (POS) system, which is “accessed by 500 dealers via the web and supports the financial services offered by Renault and Nissan in the UK”.
According to the company, the Attenda Managed Services contract “reflects the high customer service levels that are the foundation of RCI Financial Services’ reputation in the marketplace, ensuring that the Internet facing POS applications are available, secure and meeting the business needs 24*7”. The Attenda solution was designed and deployed within very short timescales, comprising separate production, back up and disaster recovery environments within Attenda data centres in the UK and Germany.
Attenda worked with advance7, an independent consultancy specialising in IT performance and stability, who were appointed by RCI Financial Services, to carry out load testing of the POS application, prior to the production system go-live.
“Our timescales were extremely tight and, therefore, it was vital that we eliminated all possible risk from the project,” explained IT Director, RCI Financial Services, Chris Hazlehurst. “Attenda were highly responsive to our needs and we were confident that their proven capability in the rapid deployment and operational management of business critical applications would minimize the risk.”
Attenda bills itself as the “Always On Managed Services company” and manages a range of applications that “every business relies upon today to function effectively”. ISO9001, ISO2001 and ISO27001 accredited, the company enjoys substantial financial backing, the industry's leading accreditations and an unrivalled portfolio of clients including bmi, Christian Aid, easyCar, Microsoft, NHS, Princes, St. James’s Place and Travelodge.
