Web Host SiteGround Gets Social
December 22, 2008 – (HOSTSEARCH.COM) – Web host SiteGround is getting social, recent reports have suggested. The company has created a “fan page” on Facebook and opened a “Twitter” account as a means of keeping in contact with customers. According to SiteGround, both social networks “offer an unparalleled opportunity for the company to connect with its fans and customers as effectively as a face-to-face meeting and spread the word about its online community”.
SiteGround will update its Facebook fan page with news, tips, photos and video tutorials. The page will allow SiteGround “fans” to meet and talk to each other and enable users to contact the company’s staff. The company’s Twitter account will allow SiteGround's to share “knowledge and expertise” and help build an online community. The company will answer “tweets” from users and reply and respond to questions and issues.
"Tweeter is all about talking with our customers, not to them, through authenticity and transparency and this is exactly what we want there," explained SiteGround’s Marketing Expert, Radostina Kesova. "In the web hosting environment, feedback to and from customers has always been a missing link. With the rapid development of Web 2.0 and social media marketing we have the opportunity to shorten the distance between SiteGround and its existing and potential customers and believe that Facebook and Twitter are a good starting point".
SiteGround hosts 40,000+ websites and offers a range of web hosting options for individuals and businesses. The company has a strong focus on offering Open Source technologies and is one of the leading Mambo hosting companies. The company also features WordPress and VBulletin hosting alongside offering blogs and galleries, etc.
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