April 30, 2009 – (HOSTSEARCH.COM) –
SunGard Availability Services has expanded its Scottsdale, Ariz. facility, providing customers with enhanced recovery services and managed IT services to help ensure their business systems and people are always connected. Increasing SunGard’s presence in the West, this expansion reinforces the company’s commitment to staying ahead of the availability needs of its customers in today’s always-on business environment.
With close proximity to metro areas in California, Nevada, New Mexico and Texas, the strategically located Scottsdale facility offers customers in the West a full portfolio of highly reliable, multi-platform recovery solutions, eliminating the need to contract with a provider thousands of miles away. SunGard’s Scottsdale facility provides advanced testing services that allow customers to do recovery testing remotely, eliminating the need for costly travel to and from the testing site.
As part of this expansion, SunGard has announced a special promotional campaign for recovery services offered at the Scottsdale facility. This offer is for a limited time only and ends on September 30, 2009.
Customers testing their recovery services at SunGard’s Scottsdale facility can take advantage of one of the c• Complimentary workforce continuity seats
This offer can be used for up to a maximum of 20 seats including desktop PCs, monitors and telephones, to provide workspace for employees that may need to relocate due to an outage. The offer is applicable for both new and existing customers for the length of the contract.
• Complimentary SOS services
Applicable for Windows and Unix, this offer can be used for up to a maximum of 10 server images which are backed up and validated by SunGard for use during a systems recovery event when restoration is needed. This offer is applicable for both new and existing customers for the length of the contract.
“The enhanced Scottsdale facility extends SunGard’s commitment to ongoing investments in our facilities, infrastructure and people,” said Steve Buckus, vice president, operations recovery services at SunGard Availability Services. “For more than 30 years, companies have relied on SunGard to help them maintain access to their critical data and systems. Our current recovery services promotional offering will help customers in the West achieve higher levels of availability at a competitive price point.”
As part of the 2009 Scottsdale expansion, SunGard has enhanced its midrange technology systems offerings, which broadens customers’ testing and recovery options. The facility has also deployed a new IBM mainframe with tape and disk infrastructure, along with new command center infrastructure to support remote testing capabilities. The enhancements also include improved x86/Intel server offerings, Unisys equipment consolidated into a mobile platform, and a refresh of the facility’s call monitoring system with Call Pilot. As part of this expansion, SunGard has increased its workforce in Scottsdale by approximately ten percent (10%).
In addition to SunGard’s full portfolio of recovery services, Scottsdale customers can contract for managed IT services, which allow customers to host business systems and applications at the Scottsdale facility, rather than build and support their own data centers.
SunGard Availability Services provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software to more than 10,000 customers in North America and Europe. With four million square feet of datacenter and operations space, SunGard assists IT organizations across virtually all industry and government sectors prepare for and recover from emergencies by helping them minimize their computer downtime and optimize their uptime. Through direct sales and channel partners, we help organizations ensure their people and customers have uninterrupted access to the information systems they need in order to do business.
SunGard is one of the world’s leading software and IT services companies. SunGard serves more than 25,000 customers in more than 70 countries, including the world’s 25 largest financial services companies.
SunGard provides software and processing solutions for financial services, higher education and the public sector. SunGard also provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software.
With annual revenue exceeding $5 billion, SunGard is ranked 435 on the Fortune 500 and is the largest privately held business software and services company on the Forbes list of private businesses. Based on information compiled by Datamonitor*, SunGard is the third largest provider of business applications software after Oracle and SAP. Continuity, Insurance & Risk has recognized SunGard as service provider of the year an unprecedented five times.
