SunGard Availability Services Brings Enterprise-Class Availability For SAP To The Cloud

November 16, 2011
November 16, 2011 – (HOSTSEARCH.COM) – SunGard Availability Services today announced the availability of cloud-based SAP Services, designed to meet the availability, security, operations, and capacity needs of SAP ERP environments. The new service leverages the best in class VblockTM cloud platform to provide a production ready cloud infrastructure for SAP ERP and NetWeaver applications, whether a single new development environment or full multi-landscape SAP deployment.

Building on SunGard’s extensive experience in designing and operating high availability solutions, the SAP Services are powered by SunGard’s Enterprise Cloud Services to deliver multiple layers of availability protection, greater IT agility, and the flexibility and cost advantages of on-demand IT resources. SunGard is SAP-certified as a cloud services provider, having passed an extensive assessment by SAP to validate the operational integration of the SunGard Enterprise Cloud Services with supported SAP applications.

“SunGard’s enterprise cloud infrastructure has been optimized for SAP ERP production environments and addresses the needs of new or existing SAP customers wanting to leverage the on-demand resource capacity of the cloud,” said Bob Hill, director, business solutions and architecture at SunGard Availability Services. “The solution offers multiple SAP services with no upfront costs and low minimums on contracted cloud resources - making it a cost-effective alternative for new SAP deployments when compared to in-house solutions. SunGard’s SAP Services also provide cost predictability, as customers purchase system resources only as needed and at a predetermined monthly rate.”

The SunGard Cloud interconnects with SunGard-hosted physical environments, providing hybrid solution flexibility. SunGard also delivers a high-availability cloud platform with both local instance fail-over and optional secondary site recoverability for production in the event of an outage. All deployed SAP Cloud instances are covered by a 99.95% VM uptime Service Level Agreement, in combination with a 99.9% SAP production uptime Service Level Agreement.

SunGard has over 10 years of SAP production support. SunGard SAP services provide customers these benefits:

SAP Production Ready. SunGard’s cloud platform is designed to support SAP production environments, including advanced SAP monitoring and a range of available SAP services from configuration support to application administration, patches and updates.

Application Resiliency. SunGard provides multiple layers of application protection, including automated fail-over of virtualized systems, managed multi-site availability with secure data replication, and managed SAP recovery options designed to meet even the most stringent application availability requirements.

Scalability on Demand. SunGard’s virtualized resource pool allows customers to scale compute, storage and network resources quickly and seamlessly.

User Access Flexibility. SunGard provides a range of secure network access, performance and security options from Internet-based virtual private networks and private carrier circuits to geographic load balancing and intrusion detection systems (IDS).

Compliance and Security. A SAP-certified cloud services provider, SunGard provides ITILv3 framework production application services in hardened data centers audited under SSAE 16 Type II criteria, and certified to the ISO 20000-1 standard.

About SunGard Availability Services

SunGard Availability Services provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software to over 9,000 customers globally. With approximately five million square feet of datacenter and operations space, SunGard Availability Services helps customers improve the resilience of their mission critical systems by designing, implementing and managing cost-effective solutions using people, process and technology to address enterprise IT availability needs.

About SunGard Data Systems

SunGard is one of the world’s leading software and technology services companies. SunGard has more than 20,000 employees and serves over 25,000 customers in more than 70 countries. SunGard provides software and processing solutions for financial services, education and the public sector. SunGard also provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software. With annual revenue of about $5 billion, SunGard is ranked 434 on the Fortune 500 and is the largest privately held business software and IT services company.



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