January 13, 2009 – (HOSTSEARCH.COM) – Web host The Planet - an “on demand IT Infrastructure solutions provider” that hosts around 14.5 million websites worldwide - has launched Alpha Professional; a new arm that “provides private and virtual rack customers with ‘Business-Class’ services”. Alpha Professional offers ongoing contact with certified systems administrators (Red Hat Certified Engineers (RHCE) and Microsoft Certified Systems Engineers (MCSE)) and adheres to a “First-call resolution” policy to offer the best in support and service.
With a “one-hour hardware replacement” guarantee, Alpha Professional also provides server monitoring and daily managed backup services. According to the company, it “provides an intermediate step between self-managed dedicated servers with a la carte Alpha Advanced Services - including Alpha Managed Backup, Alpha Server Monitoring and Alpha Security - and the company’s Northstar Managed Hosting solution.”
“Virtually every company evaluates IT spending during an economic downturn,” explained General Manager for Advanced Services at The Planet, Todd Mitchell. “For companies with reduced IT staffs, Alpha Professional provides a cost-effective alternative to a fully managed hosting solution, backed by our world-class data centers, network and support. We offer the industry s most comprehensive range of choices, whether it s self-managed servers, additional services, colocation or managed hosting, so customers gain access to the solution that fits their specific business requirements.”
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