January 27, 2009 (HOSTSEARCH.COM) Web host Aplus.net and online reputation management services RatePoint have formed a partnership, it was reported recently. The partnership will deliver additional marketing resources to more than 100,000 small businesses to enhance customer communications, build trust and manage their online reputation. Aplus.net's customers will receive a 30-day promotional RatePoint trial.
"With thousands of businesses already achieving great success online, they can easily expand their customer base with reputation management tools extended through Aplus.net's full service offerings," explained Aplus.nets Senior Product Manager, Dennis Kittrell. "Now, online merchants can add feedback, enhanced email marketing tools and surveys in a comprehensive service to build customer loyalty."
RatePoint allows businesses to capture, manage and publish consumer reviews and feedback from their websites. The RatePoint solution verifies all ratings for authenticity and enables responses to negative feedback before it is added to a website. It also offers email marketing, survey and dispute resolution capabilities.
"With RatePoint, Aplus.net's members can build stronger and more profitable relationships with their customers through the power of customer satisfaction and a positive online reputation," said RatePoints Co-founder and Vice President of Sales, Tom Serani.
Aplus.net specializes in helping small businesses build an online customer base and offers a range of services that include shared hosting, dedicated hosting, web design, online marketing, ecommerce, and domain name registration. The company is a Microsoft Gold Certified partner and has been featured in publications such as Forbes, Entrepreneur, Black Enterprise, and PC Magazine.
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