March 25, 2008 – (HOSTSEARCH.COM) – Web host Go Daddy has committed against outsourcing its staff, bucking what it sees as a trend to move staff and functions off-shore. The company quotes information and technology research and advisory company Gartner, Inc. to support its view of the trend. In December 2007 Gartner predicted offshore spending in the United States would grow by 40% in 2008.
"We will not sacrifice quality just because it might save a few dollars," explained Bob Parsons - Go Daddy’s CEO and Founder. "Providing the absolute best customer service has always been one of our hallmarks. It distinguishes us from the competition - always has!"
Mr. Parsons’ commitment is driven by the belief that providing a local service ensures customer care representatives and developers respond to customer feedback quickly and provide “the most responsive support in the business”. Go Daddy is evaluating possible international development, but confirms such expansion would not result in a decrease in workers at U.S. offices. "Go Daddy is first and foremost an American company," said Mr. Parsons. "What we have here works!"
Headquartered in Scottsdale, Arizona, and with offices in Phoenix, Mesa, Gilbert, Tempe, as well as Cedar Rapids, Iowa, Denver, Colorado and Washington D.C., Go Daddy is a domain name registrar and web hosting provider catering for around 5 million customers world-wide. None of the company’s around 1,900 staff have been offshored.
