September 15, 2008 – (HOSTSEARCH.COM) – SoftLayer has been awarded Microsoft Hosting Competency certification, requiring on-staff Microsoft Certified Technical Professionals, as part of the company’s continuing commitment to set the highest standards in customer service and support.
Microsoft Hosting Competency is a continuous certification that verifies a technical staff possesses proficiency in a variety of hosting areas. The certification is offered for technical professionals with more than two years of experience in managing a Windows-based network and requires demonstration of abilities including:
*Planning the environment
*Deploying core infrastructure
*Deploying all related services
*Designing and configuring automated provisioning
*Administering, managing, and optimizing the solutions
*Troubleshooting the environment
"One of SoftLayer’s core advantages will always be our industry-leading customer support. And we pursue any strategic partnership that can help us stay on the leading edge and give our customers the utmost confidence," said Steve Kinman, SoftLayer Customer Service Manager. "Having Microsoft Hosting Competency gives our team access to the most up-to-date resources, helping us continue to leverage best-in-class methodologies and technical solutions."
