Webexceed Receives Award Recognizing it as a Top Web Host
January 5, 2001
Ottawa, ON - Ottawa based webexceed.com, an Internet presence provider, has received an award recognizing it among the top web hosting companies from "The Web Host Industry Review" (www.theWHIR.com/hottest), the Internet's premier resource for advanced Web hosting solutions and information.
Webexceed placed in the "Honorable Mentions" section of the Virtual Host category for January 2001. WHIR established this category to highlight "three up-and-coming firms who are establishing reputations as superior Web hosts", according to their press release. WHIR ranks the world's leading Web hosts on a monthly basis. Their panel of Web hosting experts review and test each host through anonymous accounts. The results, combined with user and customer feedback, serve as the basis for granting an award. Specifically, hosts are rated based on a combination of price (15%), quality of service (30%) and customer care (55%).
"We were very surprised by the announcement, as we did not even realize we were in the running for an award", said Shawn Pritchard, partner. "We have been focused on customer care and quality of service since day one", adding, "Internet businesses have earned themselves a reputation for being difficult to communicate with, e-mail goes unanswered".
"Our goal has always been to be different, to actually answer those e-mails! We know we are doing something right because we have an extremely low turnover rate, a fraction of the industry average. To be perfectly honest, we have never had a single complaint!"
Webexceed is currently undergoing a major expansion into new products and services, with the aim to become a one-stop shop for anyone setting up or operating a web site. This ranges from the knowledgeable entrepreneur going the do-it-yourself route to the mom and pop store wanting to test the waters to see if the internet is right for them.
"We have paid attention to what our clients ask us and we made the decision to expand so that we could provide these additional products and services ourselves, through partnerships with other firms", said Mr. Pritchard.
Derrick Ward, partner added, "We did extensive research and I can confidently say that webexceed will be offering the most complete array of internet services available on one site. The best part is it allows our clients to buy most things in Canadian dollars, and thanks to the volume discounts we receive, at prices lower than our clients would find elsewhere".
Webexceed is based in Ottawa, Ontario, and provides Internet Services ranging from web design and domain name registration to web hosting. Webexceed is a member of the Better Business Bureau of Ottawa-Hull and prides itself on providing exceptional service and support. A major site revamp is underway and the new site will feature a greatly expanded array of products and services useful to those looking to setup or maintain their web presence.
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