| Reliability/Uptime | 1.00 | 2.11 | | Technical Support | 0.00 | 1.11 | | Customer Service & Billing | 0.00 | 0.78 | | Server & Network Speed | 0.00 | 2.00 | | Price & Value for Money | 0.00 | 1.22 | | Overall Average | 0.20 | 1.44 |
Reviewed by helleborine IP 173.178.91.15 on March 18, 2011
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| Rating: |
0.2 (uptime = 1; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Their security is terrible; my site was thoroughly hacked. They would not (1) restore my content from backup (2) delete the hacker's files (3) refund me the unused hosting fees |
| Review Period: |
January, 2007 - March, 2011
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Reviewed by Bill IP 70.125.138.195 on October 22, 2007
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| Rating: |
0.2 (uptime = 1; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
We closed our account in 2002. Starting in Aug 2007 we have received harassing emails saying we owe ADDR since 2003 about $400 even though they admit we have not accessed the account since June 2002. Clearly their billing system is running amuck. |
| Review Period: |
April, 2000 - March, 2002
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Reviewed by Kathy Johnson IP 72.87.181.220 on August 23, 2007
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| Rating: |
0.2 (uptime = 0; tech = 0; customer = 0; speed = 1; price = 0) |
| Web Hosting Review: |
I closed my acct in 2003 due to poor service, and now, in 2007 they send me an email saying I owe over $400??? They have no idea what they are doing, and practice deceptive billing. |
| Review Period: |
November, 2002 - October, 2003
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Reviewed by Chris IP 63.112.170.65 on April 23, 2007
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| Rating: |
1.2 (uptime = 2; tech = 2; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
Technically, the service was ok. Administratively, this company is horrible. Unfair and deceptive billing practices... Buyer beware! |
| Review Period: |
December, 2000 - April, 2007
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Reviewed by Manoj IP 202.140.134.236 on July 23, 2003
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| Rating: |
2.4 (uptime = 3; tech = 3; customer = 1; speed = 3; price = 2) |
| Pros: |
fairly ok support, uptime, easy setup |
| Cons: |
Messed up billing. |
Reviewed by city3204 IP 68.14.185.116 on September 10, 2002
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| Rating: |
1.6 (uptime = 3; tech = 0; customer = 0; speed = 3; price = 2) |
| Pros: |
easy setup. |
| Cons: |
terrible customer service. never got answers to my questions. never answer their phone |
Reviewed by Joe IP 4.63.158.131 on May 15, 2002
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| Rating: |
2.2 (uptime = 2; tech = 2; customer = 3; speed = 2; price = 2) |
| Pros: |
great value for $$, very easy to set up, nice conrol panel |
| Cons: |
bad tech support, takes forever to answer email and no phone support Since May 01 site up & down |
Reviewed by Surakshan Mendis IP 203.25.159.247 on March 1, 2002
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| Rating: |
3.6 (uptime = 4; tech = 3; customer = 3; speed = 4; price = 4) |
| Pros: |
Great packages, great value for money, exellent uptime, did extra tweaking for my account on request |
| Cons: |
Slow e-mail tech response, you should ring if there is a major problem. |
Reviewed by Caroline Mendoza IP 172.183.190.147 on January 23, 2002
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| Rating: |
1.4 (uptime = 3; tech = 0; customer = 0; speed = 3; price = 1) |
| Pros: |
Inexpensive, good features, fairly reliable. |
| Cons: |
Terrible customer service; never even replied to my cancellation notice. |
Review Addr.com Web Hosting
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