| Reliability/Uptime | 2.11 | | Technical Support | 2.11 | | Customer Service & Billing | 2.16 | | Server & Network Speed | 2.32 | | Price & Value for Money | 2.21 | | Overall Average | 2.18 |
 Reviewed by Josh IP 204.186.183.187 on August 8, 2004
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Great *friendly* support and very affordable. |
| Cons: |
Nothing to complain about. |
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Reviewed by newanvil IP 169.207.244.8 on August 6, 2004
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Fantastic customer service, great uptime, can't beat price |
| Cons: |
None that I have found yet |
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Reviewed by Kimberly IP 172.141.241.92 on August 3, 2004
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Inexpensive hosting service that's very reliable. Very helpful and friendly staff. Excellent tech support, with (bonus) sense of humor. |
| Cons: |
No telephone support, but the live chat is SUPER and more than makes up for no phone service - in some ways it's even better. |
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Reviewed by Chris IP 68.186.24.49 on February 9, 2004
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| Rating: |
3.6 (uptime = 4; tech = 3; customer = 4; speed = 4; price = 3) |
| Pros: |
Affordable has a great online chat manned by their knowledgeable staff as well as few customers. |
| Cons: |
No phone support, but access to the instant chat makes up for that in many ways. |
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Reviewed by Emily IP 65.113.247.213 on December 2, 2003
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| Rating: |
2.2 (uptime = 2; tech = 3; customer = 2; speed = 2; price = 2) |
| Pros: |
Good tech support, fairly responsive |
| Cons: |
Repeated downtime issues - they used to be a great host but not any more |
| Company Response: | As of December 1st we switched to Cpanel, from using no control panel. We had given 10 months prior notice that we were taking the old/depreciated servers offline and gave every opportunity for everyone to upgrade with our help. The "downtime" was due to this customer waiting until it was too late. |
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Reviewed by Paul IP 24.167.251.211 on August 6, 2003
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| Rating: |
2 (uptime = 3; tech = 2; customer = 1; speed = 2; price = 2) |
| Pros: |
Relatively inexpensive. |
| Cons: |
no phone support, slow to respond to complaints. Sloppy billing practices. |
| Company Response: | Billing issues were due to massive growth which our former billing software could not handle. We have since switched to ModernBill, which is used by 1000s of hosting companies, and have had very little trouble. Apologies for the billing frustrations prior to MB. |
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Reviewed by Mark IP 67.96.215.67 on April 18, 2003
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
The customer service is unbelievable for the price. 2 domains hosted and no complaints. |
| Cons: |
None. This really is a quality operation. |
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Reviewed by David IP 212.199.236.30 on April 28, 2002
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| Rating: |
3.6 (uptime = 3; tech = 4; customer = 4; speed = 3; price = 4) |
| Pros: |
Excellent people. And they DO have phone support, but only for big problems like server downtime. |
| Cons: |
Perhaps the owner is a little too security conscious. Stricter rules than anyone else. |
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Reviewed by Jim IP 65.9.217.252 on December 31, 2001
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Great Company, Great Prices, Overall Very Good! |
| Cons: |
no phone support - but not needed, service is great! |
Review Affordable Host
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