AIT Reviews

AIT
89 reviews of AIT
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Great service!

Services Period: Past customer during March, 2011 - May, 2011

I had just an amazing time with this company. They work very quickly to help any issue I may have big or small. They have been super reliable and I would reccomend their use. I continue to look forward to working with them.

Services Period: Past customer during January, 2000 - May, 2011

Great company. Very reliable.

Services Period: Past customer during March, 2009 - May, 2011

I have been hosted by AIT since 1997 and still think they are a great company. They have patiently/quickley worked with me to correct any issues with my site or billing. Tech. support is there 24/7, live on the phone.

Services Period: Past customer during January, 1997 - May, 2011

I love hosting with AIT, my previous company couldn't give great customer service if they tried, which they weren't. The speed and reliability of the service is impressive. I wouldn't change companies ever.

Services Period: Past customer during January, 2011 - May, 2011

AIT is a great company. They have great customer service and have been extremely helpful.

Services Period: Past customer during January, 2011 - May, 2011

I've been with AIT since '07. Overall, my issues have been resolved very quickly with very few exceptions. I've not experienced any billing issues. With excellent customer service, tech support,reliability, and pricing, I highly recommend this company.

Services Period: Past customer during July, 2007 - March, 2011

Below is a link to my BBB complaint against AIT. It is kind of a long read (a lot of back-and-forth), but well worth it for a good laugh at how ridiculous this company is...

http://myrtlebeach.app.bbb.org/complaint/view/15018169/c/cb8pu7


Services Period: Past customer during February, 2002 - October, 2009

I have had a ticket open with their help desk for 4 days and no one is working it. I've been calling their help desk for 4 days and leaving messages - can't get through to no one. I sent an email to the President/CEO - no luck. Are they still open?

Services Period: Past customer during September, 2003 - January, 2010

If there is a 404 page not found request it goes straight to Tybit which AIT owns. It has paid links and even lists the domain as available for registration. They are stealing clicks to make ad revenue themselves. They did this without notifying anyone.

Services Period: Past customer during May, 1998 - August, 2008

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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