Aplus.Net Reviews

Aplus.Net
177 reviews of Aplus.Net
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Yet another long term customer destroyed by the sale to another company. Have been offline for days, they cannot fix a simple problem, They have been fantastic for years until the sale. Once a fantastic organisation, now an unmitigated disaster.

Services Period: Past customer during January, 1999 - November, 2009

I thought I had found a great company, however since the "upgrade", (which was really a sale to another company) they have been the worst hosting company I've ever used. Long waits for tech support which now simply enters trouble tickets. - STAY AWAY!

Services Period: Past customer during January, 2009 - November, 2009

They have been the worst since this upgrade! Stay away from them. They are bogged down with a bunch of refund requests. They renewed a couple of my domains that I set to NOT auto-renew. They do not answer emails. They take forever to make changes.

Services Period: Past customer during March, 2006 - November, 2009

After the recent "upgrades" of Oct. 2009 the company has become simply unrecognizable. I have never before seen the all-around quality of ANY company plummet as Aplus.net just did. I am currently looking for hosting alternatives and can't wait to switch.

Services Period: Past customer during March, 2009 - November, 2009

I manage an arts related community service .org that has been down at least two days since it was migrated. Now mysql is inaccessible through the admin site I used, and does not seem to be supported by my "upgraded" account. Have to call Sales about it.

Services Period: Past customer during October, 2006 - November, 2009

worst host ever. My CMS script got hacked and they shut my site down. when I asked them to let me update with the security patches they told me that I would have to ugrade to a business account and this was my personal site that I used for blog/pics!!!!!!

Services Period: Past customer during March, 2003 - March, 2006

Aplus.net used to be a good company with a quality service and customer support. Now they are a true disaster with no technical expertise. My mailing list stopped working more than a month ago and they do not seem to have a clue how to fix it. Stay away

Services Period: Past customer during October, 2005 - October, 2009

I have had several sites with APlus.net for several years. They were great. Great is the keyword. Since the takeover by Deluxe (they print checks), all has changed. My ratings went from near 4 to near 0.

Services Period: Past customer during January, 2002 - October, 2009

Aplus is a nightmare. They have limited/no technical expertise and the customer service is abysmal. I tried to get an MX record altered and it has taken over 3 weeks and they still can't figure out how to do this 3 minute change.



Services Period: Past customer during January, 2000 - October, 2009

STAY AWAY!
I have been a customer of aplus for the last 6 years. The service is degrading and not as it used to be before. Two years ago we moved our dedicated server business away from aplus. Now they cannot resolve even simple DNS issues. Terrible!


Services Period: Past customer during April, 2003 - October, 2009

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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