189 reviews of Aplus.Net
APlus.net customer service and technical support is a joke. I'm getting spam from this company at 200 emails a day because somehow my email address is in their system. Do not use this company.
Services Period: Past customer during January, 2006 - July, 2006
Terrible service - I have experience self-hosting and with numerous services and Aplus is absolutely the worst. Frequest outages, unreasonable and restrictive security requirements, terrible tech service.
Services Period: Past customer during December, 2005 - October, 2006
Just signed up for ded server. Salesman sent a written offer. Promised all this stuff in writting including a 160 gig hdd then after we paid and when we didn't get it, he said his offer meant nothing, we had to look t the site. This company is all lies
Services Period: Active customer at the time of review. Customer since September, 2006
JUST SAY NO!! These cyber-thiefs took my domain name that I paid in full and hijacked it after I said I wanted to transfer once my year was over. They said in order to get my domain name back, I would have to pay a $100 transfer fee - that's blackmail i
Services Period: Past customer during September, 2004 - September, 2005
Absolutely horrible service. After upgrading plan from UNIX server to Windows server, some idiot spelled our domain name wrong, and it prevented our domain name from "pointing" at the Windows server. I have had nothing but problems ever since.
Services Period: Past customer during July, 2006 - August, 2006
Purchased Maxima plan and was told we need a dedicated IP for SSL after upgrading from Proxima for this purpose. Then told no IP's available and would have to wait a week or so. They are the worst.
Services Period: Active customer at the time of review. Customer since July, 2006
AVOID! They couldn't solve a simple technical issue, so my website was useless. I cancelled the services using their online cancellation form, but they kept billing me. When I ask for refund, they lied that they never got my cancellation.
Services Period: Past customer during April, 2006 - May, 2006
Sales department billed me $849 saying I agreed to a marketing plan. Out and Out lie. Did some checking online and found NUMEROUS COMPLAINTS about this company. Dropped them immediately. Avoid this company until they commit to honest sales and service
Services Period: Past customer during October, 2005 - April, 2006
Some minor problems initially, but now everything just works.
Services Period: Past customer during September, 2005 - February, 2006
Billing problems, down time, poor customer support as well as the fact that they allowed our account to be comprimised by a simple social engineering attack that would only work on the dumbest and most incompetent staff. slow ping,terrible support STAY T
Services Period: Past customer during March, 2005 - February, 2006
No shady tactics or fees. Unlimited Performance, Security, & Speed!
Powerful EU & UK servers with root access and 24/7 support. EURO-SPACE
