Aplus.Net Reviews

Aplus.Net
179 reviews of Aplus.Net
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

so bad

Services Period: Active customer at the time of review. Customer since December, 2011

I have 80 domains registered with aplus.net. They got bought by Codero who relabeled as "deluxeforbusiness.com". The new control panel has no way to see all my domains, when they expire, change nameservers, etc. Totally sucks. Furious. I'm gone.

Services Period: Past customer during June, 2006 - November, 2011

our sql server kept going down and support took weeks to get back to us every time. if you have a basic site i'm sure you're ok, but if you have anything that is complicated that needs real support do yourself a favor and go elsewhere.

Services Period: Past customer during January, 2011 - November, 2011

Our site's main part, the shopping cart, was completely useless for over 14 days so we were not able to do any business because APus' tech support team couldn't figure our for two weeks that there was an expired session stuck in their server! Stay away!

Services Period: Past customer during July, 2005 - September, 2011

The technical support could not be worse!! For days and even weeks I've gone around and around with the Aplus technical support. They give only very generic answers that rarely if ever address the problem and are usually wrong. After weeks of trying to

Services Period: Past customer during February, 2006 - September, 2011

My site has been down for at least 24 hours and all I get are generic responses and no solutions!

With the smallest issue they start suggesting I look at their FAQ pages for solutions when these problems started from them when they made changes to the


Services Period: Past customer during October, 2003 - August, 2011

They truly do not know what they are doing! They had a mess up in billing shut our site down without any notice,...when we called they said they made a mistake but seem to have lost our website. We switching hosts ASAP!

Services Period: Past customer during January, 1995 - July, 2011

with them as host of several sites since 2005 - no down time - no problems

Services Period: Past customer during April, 2005 - June, 2011

I can't imagine anyone doing business with this company. They keep refusing to cancel my account, and are charging me for hosting when there is no longer a site to host. I had to block their charges on my credit card. Horrible to deal with.

Services Period: Past customer during July, 2002 - July, 2010

absolutely wretched. tech support doesn't seem to understand what their job is or how to diagnose server problems. tech on the phone said "i can't help you". brilliant. deadline: 2 weeks overdue. only option left is to switch hosts. thanks aplus.

Services Period: Past customer during January, 2011 - April, 2011

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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