Aplus.Net Reviews

Aplus.Net
189 reviews of Aplus.Net
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

felicia oh

Aplus.net sucks. They pester you to renew services that aren't up for renewal, charge my cc for 2 unauthorized charges, auto renew even when turned off, give incorrect authorization codes, and won't give refunds when they are at fault.They are a scam.

Services Period: Past customer during January, 2007 - November, 2010

JM

After ten years, I've left Aplus.net for good. Their customer service is atrocious. The tech support is inconsistent, and the escalations department is slow to incompetent, completely unaccountable. Their "upgrades" resulted in stalled and lost content.

Services Period: Past customer during January, 2000 - October, 2010

jdaddy

I've been with Aplus for 10 years. They used to be great, I was very happy. Since this "upgrade" which was nothing more than a changeover when APlus was bought out, the service has become appallingly bad. I can't even express how bad it is.

Services Period: Past customer during January, 2001 - October, 2010

Jack

It's mind-boggling how bad the service has become at Aplus.net. I have been with the company more than a decade and now our sites run 10 times slower than before the "upgrade". Trying to make updates is painful, as their servers constantly timeout. Avoid!

Services Period: Past customer during January, 1998 - October, 2010

Ricardo

I have them hosting my site for 25 days. Getting help with them is like talking to a wall.

Services Period: Past customer during September, 2010 - October, 2010

Peter Arnold

I used to have two URLs with Aplus and since they were bought, things declined significantly. Look, you get what you pay for. Reliability and server speed are barely acceptable. Customer service stinks! Use them at your own risk.

Services Period: Past customer during May, 2009 - September, 2010

Jeremy Credo

I've been trying to cancel my account and stop billing for the past 2 months. I followed their procedures to the letter and they say my cancellation is "in progress". It's been 2 months now, still receiving billing notices. This needs to be reported.

Services Period: Past customer during February, 2010 - July, 2010

Max

mysql is often down
support don't work
slow server

I am going to move


Services Period: Past customer during January, 2000 - September, 2010

kay

Earlier this year these guys took over cedant, who had been hosting my site for 8 years with no issues. They did this "silently" one weekend - i realized it when I could no longer log into my administration acct. No customer support - they are awful.

Services Period: Past customer during April, 2010 - July, 2010

erick

I have read all of the above horrible reviews & I can only agree with all of these guys 100 percent. APlus is a NIGHTMARE !

Services Period: Past customer during March, 2010 - July, 2010

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  • Server & Network Speed
  • Price & Value for Money

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