| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 1.00 | 1.14 | 1.10 | 1.32 | | Technical Support | 0.57 | 0.48 | 0.43 | 0.60 | | Customer Service & Billing | 1.43 | 1.10 | 0.86 | 0.85 | | Server & Network Speed | 1.57 | 1.14 | 1.29 | 1.43 | | Price & Value for Money | 0.57 | 0.52 | 0.50 | 0.76 | | Overall Average | 1.03 | 0.88 | 0.83 | 0.99 |
 Reviewed by PZXN IP 24.10.164.251 on January 22, 2010
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Horrible, ever since the "upgrade". I have had an open ticket with no response for 4 days, even though I was told I would be contacted in 24 hours. 24 hr tech support chat has been offline since the beginning of December, yet the sales one works. BS! |
| Review Period: |
August, 2008 - January, 2010
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 Reviewed by caotic IP 190.38.178.195 on January 12, 2010
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| Rating: |
2 (uptime = 1; tech = 1; customer = 4; speed = 2; price = 2) |
| Web Hosting Review: |
Please suggest an alternative!!! Messed up my web page, not receiving emails, and their response takes more than 3 wks! |
| Review Period: |
January, 2002 - January, 2010
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Reviewed by Steve M IP 69.68.163.222 on January 11, 2010
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| Rating: |
1.2 (uptime = 4; tech = 0; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
They recently updated their server and they broke the ability for a user to update their wordpress blog from any other source than the web interface (no MS Live writer, no iphone app, etc). They refuse to fix it or compensate me for the lack of support. |
| Review Period: |
March, 2008 - January, 2010
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Reviewed by Rami IP 41.237.71.199 on January 11, 2010
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| Rating: |
0.4 (uptime = 1; tech = 0; customer = 0; speed = 0; price = 1) |
| Web Hosting Review: |
For two years, everything was okay until they did their 'upgrade'. Our data was messed up, website was very slow and the worst thing is that they don't reply to any billing/support/cancellation requests. Never choose them if you care about your business. |
| Review Period: |
April, 2008 - November, 2009
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Reviewed by B. Young IP 74.87.142.186 on January 10, 2010
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| Rating: |
0.8 (uptime = 0; tech = 1; customer = 3; speed = 0; price = 0) |
| Web Hosting Review: |
I have been an aplus customer for the past year. This "Upgrade" was outlandish. I got an email informing me not to make updates to my pages for 30 days. Like a real web site is a static page. These guys are idiots. I'm finished with them. |
| Review Period: |
February, 2009 - January, 2010
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Reviewed by Suzanne Daley IP 74.243.175.34 on January 7, 2010
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| Rating: |
1.2 (uptime = 1; tech = 1; customer = 3; speed = 0; price = 1) |
| Web Hosting Review: |
The so-called "platform ugrade" that aplus.net completed last year wreaked havoc on our CMS driven site, resulting in various databases not displaying or not displaying correctly, issues that are not resolved 45 days later. |
| Review Period: |
May, 2008 - January, 2010
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Reviewed by Allen G Shane IP 69.153.227.0 on December 27, 2009
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| Rating: |
1.4 (uptime = 4; tech = 0; customer = 0; speed = 3; price = 0) |
| Web Hosting Review: |
I used Aplus.net for over 5 years. Early on their prices were competiitive and support was good. However with the past two years customer service takes days and prices are outrageous for what they provide. Worthless!!! |
| Review Period: |
January, 2004 - November, 2009
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Reviewed by Brendan IP 24.9.62.189 on December 26, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Been w/ Aplus since 2003 and never had an issue. Since their "upgrade" in late Oct 2009, this company is a horrible to deal with. 2 months later and our issues our still not resolved and our business website is non functional. Moving to a new host ASAP |
| Review Period: |
August, 2003 - January, 2009
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Reviewed by Peter Arnold IP 173.79.204.197 on December 22, 2009
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| Rating: |
2.4 (uptime = 3; tech = 1; customer = 3; speed = 3; price = 2) |
| Web Hosting Review: |
I loved them until they switched servers in November. Now the email doesn't work. Be careful! |
| Review Period: |
May, 2009 - January, 2009
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Reviewed by STEVE VAUGHN IP 166.183.124.75 on December 19, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
DO NOT USE APLUS.NET
Since they merged with another company in late Nov. 2009, everything
has gone bad.
Websites are crashing and no one can fix them
My site has been down for 19 days and counting. No one can fix the problem.
stay away....far away |
| Review Period: |
January, 2001 - January, 2009
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Review Aplus.Net
|
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