| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 1.33 | 1.25 | 2.13 | 1.31 | | Technical Support | 1.00 | 1.25 | 0.75 | 0.66 | | Customer Service & Billing | 1.00 | 1.00 | 0.75 | 0.82 | | Server & Network Speed | 1.00 | 1.25 | 2.25 | 1.42 | | Price & Value for Money | 1.00 | 1.25 | 1.13 | 0.81 | | Overall Average | 1.07 | 1.20 | 1.40 | 1.01 |
Reviewed by Paul Snyder IP 76.177.60.171 on June 14, 2011
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| Rating: |
3.4 (uptime = 4; tech = 3; customer = 3; speed = 4; price = 3) |
| Web Hosting Review: |
with them as host of several sites since 2005 - no down time - no problems |
| Review Period: |
April, 2005 - June, 2011
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Reviewed by Gary Shipper IP 97.88.192.8 on May 30, 2011
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
I can't imagine anyone doing business with this company. They keep refusing to cancel my account, and are charging me for hosting when there is no longer a site to host. I had to block their charges on my credit card. Horrible to deal with. |
| Review Period: |
July, 2002 - July, 2010
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Reviewed by rjk (www.landmarkchristianschool.org), IP 99.157.100.176 on April 25, 2011
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| Rating: |
2.2 (uptime = 3; tech = 1; customer = 1; speed = 3; price = 3) |
| Web Hosting Review: |
absolutely wretched. tech support doesn't seem to understand what their job is or how to diagnose server problems. tech on the phone said "i can't help you". brilliant. deadline: 2 weeks overdue. only option left is to switch hosts. thanks aplus. |
| Review Period: |
January, 2011 - April, 2011
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Reviewed by Sean B Thomas IP 68.153.245.183 on March 26, 2011
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Excluding airlines and utility monopolies, they are the worst company I've ever had to deal with. There isn't enough space to go into the problems I've had. Go somewhere else - anywhere else! |
| Review Period: |
August, 2004 - March, 2011
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Reviewed by Waffles IP 75.90.220.53 on February 2, 2011
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Aplus.net was holding my company's website/e-mail accounts for randsom and would not work with me direclty to resolve. I offered to pay up but they would not deal with me as I was supposedly not the authorized person on the acct. |
| Review Period: |
January, 2009 - February, 2011
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Reviewed by dennis IP 75.67.100.117 on January 29, 2011
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| Rating: |
2 (uptime = 1; tech = 1; customer = 2; speed = 3; price = 3) |
| Web Hosting Review: |
I had 5 website with aplus.net and moved them all off when they went to their new platform. After weeks of working with them on their new platofrm, they finally said - we cannot support your legacy asp application (huh?). Very bad customer support. |
| Review Period: |
January, 2005 - August, 2010
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Reviewed by JM IP 99.186.206.97 on January 8, 2011
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
I just searched IP 76.2.7.192. It belongs to Embarq Corporation, a partner, according to two online business prospectuses, of none other than Aplus.net. Report Aplus.net to the BBB. |
| Review Period: |
January, 2000 - October, 2010
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Reviewed by Steven IP 76.2.7.192 on December 21, 2010
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I don't know why the negative reviews. I have been a customer since July of 2003 with several domains. Their support was always fast. Their pricing is competitive. Their tools are wonderful. They have consistently upgrades space and tools for free. |
| Review Period: |
July, 2003 - January, 2010
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Reviewed by SJ IP 173.71.16.123 on December 17, 2010
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
The worst host I've ever dealt with. Constantly having tech issues, very unreliable & cPanel is garbage as you can't even remove services you added w/o calling in. When called to cancel services I got hung up by the billing dept. STEER CLEAR OF THEM! |
| Review Period: |
January, 2007 - December, 2010
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Reviewed by Harry Fairfield IP 184.36.94.86 on December 16, 2010
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
aplus has done something none of our competitors has been able to do - PUT US OUT OF BUSINESS. Not only can customers NOT order any of our products, our paid for SSL is showing as expired and our web site as suspect. |
| Review Period: |
December, 2007 - January, 2010
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Review Aplus.Net
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