Apollo Hosting Reviews

Apollo Hosting
80 reviews of Apollo Hosting
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Continuous problems with e-mail, Plesk functionality and lots of other issues. Tickets take days or weeks to be responded mostly with worthless responses clearly showing an astounding lack of knowledge, competence and willingness. Looking to switch.

Services Period: Past customer during November, 2006 - August, 2007

I just cancelled my account with Apollo after 2 1/2 years of fairly good service. Our site has been down for A WEEK with no explanation from the company. The only message from tech support was from 3 days ago which said it would be up in "2-3 hours".

Services Period: Past customer during June, 2007 - January, 2005

My site has been down for the past 12 hours, waiting over 8 for any info, Customer Service Live Chat operators hung up on me twice. Had site only 2 days. Looking to switch

Services Period: Past customer during June, 2007 - July, 2007

My email has been non-functional since an upgrade 4 weeks ago and technical support is fairly non existant. Of particular note was a trouble ticket I opened that sat for a week before being replied to with a worthless scripted response.

Services Period: Past customer during August, 2002 - June, 2007

Apollo was horrible. They corrupted our site (all navigation)when they moved it to another server and it could never be fixed. Months after I left them, they were still trying to charge my credit card. (I had to freeze it.) Custome support non-existent

Services Period: Past customer during January, 2005 - December, 2005

I have been noticing more and more that my sites are down. The problem has become more frequent. Never got a call back with this issue... looking to switch

Services Period: Past customer during November, 2006 - March, 2007

I used Apollo Hosting for years. Their customer service is terrible, their response time in incredibly slow, and the website is difficult to navigate. The control panel is not user-friendly. The domains are bought through some other service...

Services Period: Past customer during February, 2003 - December, 2006

Price was reasonable and that of course was a big part of the decision. Now I would NOT suggest them for anything. Emails taking 9 hours to be delivered and tech support telling me there is no problems. Our site has gone down twice now in the past week

Services Period: Past customer during July, 2005 - September, 2006

I have had a VPS hosting account with Apollo for 1.5 years now - I have another 4 VPS accounts with other providers. I have found that Apollo goes down quite regularly and would recommend that you steer clear from them if you can.

Services Period: Past customer during February, 2005 - August, 2006

The worst. Always down and customer service is impossibe to reach.

I finally reached someone on live chat and he disconnected when he couldn't solve problem.

Spend a little more $$ and get a real host.

tThey are the worst by far!!!!!!!!!


Services Period: Past customer during December, 2003 - July, 2006

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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