| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 1.63 | 2.65 | 2.85 | 3.40 | | Technical Support | 1.75 | 2.52 | 2.70 | 3.39 | | Customer Service & Billing | 2.25 | 2.70 | 2.88 | 3.55 | | Server & Network Speed | 1.75 | 2.65 | 2.85 | 3.44 | | Price & Value for Money | 2.13 | 2.83 | 3.06 | 3.53 | | Overall Average | 1.90 | 2.67 | 2.87 | 3.46 |
 Reviewed by Harish Venkatachalam IP 209.196.192.8 on February 7, 2012
|
| Rating: |
1.4 (uptime = 1; tech = 2; customer = 2; speed = 1; price = 1) |
| Web Hosting Review: |
Not happy with service at all. Hosting it because OpenCart recommended them. Not sure why they would do it as the service does not seem to be reliable. Site goes down all the time. How would one expect to run an ecommerce site if the site is not even up? |
| Review Period: |
May, 2011 - February, 2012
|
 Reviewed by Alex IP 1.64.107.131 on February 4, 2012
|
| Rating: |
2.8 (uptime = 2; tech = 2; customer = 4; speed = 2; price = 4) |
| Web Hosting Review: |
Not reliable. The performance is bad very often. Even a static page with only several sentences and no picture got minutes to load it.
Recently the site does even down frequently.
Not recommend! |
| Review Period: |
November, 2011 - February, 2012
|
|
Reviewed by Alex IP 75.145.255.61 on February 2, 2012
|
| Rating: |
2.2 (uptime = 1; tech = 2; customer = 2; speed = 2; price = 4) |
| Web Hosting Review: |
Arvixe degraded dramatically lately. We are loosing a lot of business due to the service outages, including IIS, SQL, lost emails. QA: some guys are very good, others have no clue. There is no working email notification on service outages. |
| Review Period: |
March, 2010 - February, 2012
|
|
Reviewed by J Richmond IP 69.232.175.129 on January 30, 2012
|
| Rating: |
1 (uptime = 1; tech = 1; customer = 1; speed = 1; price = 1) |
| Web Hosting Review: |
I've never experienced as much downtime as with Arvixe. My site has been down for days at a time. Their extremely slow "support" showed a complete lack of knowledge or expertise, and often answered me with completely irrelevant or redundant questions. |
| Review Period: |
May, 2011 - January, 2012
|
|
Reviewed by Rob IP 214.13.81.212 on January 29, 2012
|
| Rating: |
2.2 (uptime = 2; tech = 2; customer = 2; speed = 3; price = 2) |
| Web Hosting Review: |
Been a reseller customer for over a year. In last 3 months have had two critical outages on my server and lost customers because of the first one. Now (1/29/12) I am waiting to see if this outage will cost me more. Used to be great. Not so much now. |
| Review Period: |
September, 2010 - January, 2012
|
|
Reviewed by Michael IP 71.244.62.243 on January 27, 2012
|
| Rating: |
0.8 (uptime = 0; tech = 1; customer = 3; speed = 0; price = 0) |
| Web Hosting Review: |
DO NOT USE!!! I've been using them since 7/26/2011 and on 8/18/11 to today 1/27/12, I've sent 40 emails to them trying to get issues resolved. 8/18, my websites (2 of them) were down for 8 days. Response is bad - 12 hours to get a reply. QA - Joke!!!! |
| Review Period: |
July, 2011 - January, 2012
|
|
Reviewed by Bunzab IP 92.24.11.198 on January 16, 2012
|
| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 3; price = 4) |
| Web Hosting Review: |
Used them for a year and a half now. I run a few sites that are not mission critical on Windows shared hosting plan with MSSQL. Next to no downtime and good overall performance. Control panel is detailed enough to allow full control. I'd recommend. |
| Review Period: |
May, 2010 - January, 2012
|
|
Reviewed by W. Still IP 50.55.196.113 on January 12, 2012
|
| Rating: |
1 (uptime = 2; tech = 0; customer = 0; speed = 2; price = 1) |
| Web Hosting Review: |
I recently tried them because of price and features but their support was really bad. My site still doesn't fully work (url routing) and I'm closing the account. They're probably okay for a non-asp.net environment and if you never really need them. |
| Review Period: |
January, 2012 - January, 2012
|
|
Reviewed by Steven IP 75.59.188.102 on January 9, 2012
|
| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
The worst support I have ever delt with, they blame the customer for everything. One site got hacked, other site never worked, someone spammed from our VPS and we got blocked and blamed. Star far far away from these people. 24/7 support is a lie. |
| Review Period: |
January, 2012 - January, 2012
|
|
Reviewed by Michael Hotek IP 76.182.212.88 on January 2, 2012
|
| Rating: |
1.6 (uptime = 2; tech = 1; customer = 2; speed = 2; price = 1) |
| Web Hosting Review: |
Service is horrible. Spent 3 weeks troubleshooting DNS for them, multiple e-mails, multiple calls, finally got the problem fixed and my sites accessible after 4 weeks. 1 month and still no SVN setup. Looking for a new hosting provider. |
| Review Period: |
November, 2010 - January, 2012
|
Review Arvixe
|
Partners
