| Reliability/Uptime | 3.74 | | Technical Support | 3.68 | | Customer Service & Billing | 3.89 | | Server & Network Speed | 3.79 | | Price & Value for Money | 3.84 | | Overall Average | 3.79 |
Reviewed by Jeff (www.jeffgermann.com), IP 12.202.84.27 on September 26, 2008
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Have been a customer for well over 6 YEARS, have never had a problem with this company. Even if I have a tech support need, I get IMMEDIATE service, even in the middle of the night. Been a customer so long, I can't remember exactly when I started. |
| Review Period: |
July, 2001 - September, 2008
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Reviewed by Thomas Tremain IP 24.21.115.254 on April 26, 2004
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| Rating: |
2 (uptime = 0; tech = 0; customer = 4; speed = 4; price = 2) |
| Pros: |
Dedicated server. Price was good, service was great 9-5. I did receive a full refund. |
| Cons: |
4 hour reboots. 24x7 support didn't work on down servers at night. Lost many clients due to 5 days straight downtime. Made promises couldn't keep. |
Reviewed by Nick IP 62.252.224.9 on January 31, 2004
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Absolutely fantastic, reliable server, fast connection, haven't needed any support yet. |
| Cons: |
None |
Reviewed by Mark McGowan IP 66.189.8.15 on January 12, 2004
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Customer (only 1..both neg reviews same person) commited fraud with us and then was upset |
| Cons: |
we refused further services. Please read all reviews and make an educated decision |
Reviewed by Jonathan HAMON IP 81.86.136.240 on December 6, 2003
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| Rating: |
3.6 (uptime = 4; tech = 4; customer = 3; speed = 3; price = 4) |
| Pros: |
Best Support I've found to date Great customer service |
| Cons: |
N/A |
Reviewed by Joe S. IP 12.208.111.122 on November 28, 2003
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| Rating: |
2.6 (uptime = 3; tech = 2; customer = 3; speed = 2; price = 3) |
| Pros: |
24/7 tech support |
| Cons: |
lots of problems switching servers... |
Reviewed by Tim IP 24.233.135.193 on September 30, 2003
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Fanatical Customer Service. Getting 4th Server this week! |
| Cons: |
Honestly.. None found after several months. |
Reviewed by Ben Paine IP 24.53.49.36 on September 26, 2003
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 3; price = 4) |
| Pros: |
Just plain awesome! |
| Cons: |
None! |
Reviewed by Adam Stewart IP 128.2.18.246 on January 15, 2003
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
super support, great product, undeniable value! |
| Cons: |
Still waiting on those remote reboot ports Mark ;) |
Reviewed by Andrew IP 66.61.171.117 on March 26, 2002
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
What more could I ask for? |
| Cons: |
None |
Review Beachcomber Creations
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