| Reliability/Uptime | 0.85 | | Technical Support | 0.19 | | Customer Service & Billing | 0.31 | | Server & Network Speed | 0.96 | | Price & Value for Money | 0.77 | | Overall Average | 0.62 |
 Reviewed by Chris IP 128.164.137.216 on May 31, 2007
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| Rating: |
0.2 (uptime = 0; tech = 0; customer = 0; speed = 1; price = 0) |
| Web Hosting Review: |
Horrible customer support, poor network performance, so I canceled my account 4 years ago. After not hearing from them since, just received a debt collection notice from Fidelity Credit Management for over $500 for services I never received. |
| Review Period: |
November, 2002 - November, 2003
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Reviewed by Bob G IP 66.8.234.40 on May 30, 2007
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| Rating: |
0.2 (uptime = 1; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Cancelled account in 8 months even though I prepaid for 12 months. No refund received. 3 years and 2 months later Fidelity Credit Management in behalf of C I Host sent me a debt collection notice for $317 ???? |
| Review Period: |
July, 2003 - March, 2004
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Reviewed by Dave IP 70.88.59.157 on April 29, 2007
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
STAY AWAY! Crooks |
| Review Period: |
September, 2005 - April, 2007
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Reviewed by Jon Cameron IP 76.184.83.240 on February 27, 2007
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| Rating: |
0.4 (uptime = 0; tech = 0; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
We have been down for about 40 days in the last year. We have spent $8000 on 5 email accounts and a 1 MG website. They still advertise "UNLIMITED technical support" and "Full Server Included Free." Now they want more money to make email work. |
| Review Period: |
March, 2004 - February, 2007
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Reviewed by Roger IP 67.91.46.195 on December 7, 2006
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| Rating: |
0.8 (uptime = 2; tech = 0; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
I suggest you go to epinions.com for more detailed reviews. Quick summary: Very poor customer service, many account features, support documentation on website was inaccurate. 3 requests for callbacks, none received. Company states “Bigger Network, Bett |
| Review Period: |
November, 2006 - December, 2006
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Reviewed by anonymous IP 69.144.201.162 on September 25, 2006
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| Rating: |
0.8 (uptime = 1; tech = 0; customer = 1; speed = 1; price = 1) |
| Web Hosting Review: |
They can go down for a week at a time. Their servers crashed and the most recent backup was a month old. Can you imagine losing all of last months emails? Plus I lost any emails I hadn't even read that day. Their supposed 24/7 tech support never answers. |
| Review Period: |
September, 1999 - September, 2006
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Reviewed by Corey Taylor IP 66.195.200.22 on September 12, 2006
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| Rating: |
1.6 (uptime = 2; tech = 1; customer = 2; speed = 2; price = 1) |
| Web Hosting Review: |
Since our server has been updated and switched, we've had nothing but problems... I am averaging 1 call every other week. |
| Review Period: |
April, 1998 - September, 2006
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Reviewed by Carl Jahn IP 24.60.103.81 on September 11, 2006
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| Rating: |
1.4 (uptime = 1; tech = 2; customer = 2; speed = 1; price = 1) |
| Web Hosting Review: |
My site was recently moved to a new server at CI Host. Service since the move has been terrible. I've gone from calling in from once every three months to 5 to 10 times a day just to keep the site working. Worst of all. No one there seems to care. |
| Review Period: |
January, 2003 - September, 2006
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 Reviewed by James W. Revak IP 208.54.15.1 on February 10, 2006
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| Rating: |
2.6 (uptime = 4; tech = 0; customer = 1; speed = 4; price = 4) |
| Web Hosting Review: |
Extremely poor customer service. I have been unable to get support via the phone, email, or live chat for over one week. There's no excuse for this. |
| Review Period: |
February, 2004 - February, 2006
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Reviewed by John IP 68.174.5.126 on October 28, 2005
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| Rating: |
1.8 (uptime = 2; tech = 1; customer = 1; speed = 2; price = 3) |
| Web Hosting Review: |
CI Host has been a slew of issues since we signed up. They are not reliable, and their technical support staff places you on hold, doesn't answer the phone, and when you do get them, they generally can't fix the issues. |
| Review Period: |
January, 2005 - October, 2005
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Review C I Host
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