2 days ago website + email down for more than 3.5 hours. 24/7 live chat support unavailable. Email to email@example.com --> automated response asking to "file a ticket using our members area". Members area was unavailable then and is still unavailable rig
Company Response: Our live support is ALWAYS available, try us at anytime and see for yourself. The members area has not been down once since it was replaced 2006. And the downtime was attributed to the last review (the customer whose website was suspended and asked to move).
Services Period: Past customer during August, 1996 - March, 2007