CrystalTech Reviews

CrystalTech
10 reviews of CrystalTech
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Good site speed but too much downtime and server problems
If they didn't have server and db problems every two weeks or so I would recommend them. CrystalTech has changed names to NewTek / The SBA

Services Period: Past customer during August, 2008 - September, 2012

I have used Crystaltech for nearly 3 years, I am based in the UK and am small time web developer. I found they offer a brilliant service, they are on a different time zone thus when you want support you brillent support in no time

Services Period: Past customer during January, 2005 - November, 2009

"WAS" with Crystal Tech for about 10 years; did not choose them - my previous web company did. BIG MISTAKE. Very poor customer service, many, many problems. Worst company I ever dealt with!!!

Services Period: Past customer during October, 2000 - March, 2009

Front for fraud as far as I know. They charged $350 to my card and are useless over the phone, will not even tell me what domain I "ordered"

Services Period: Past customer during September, 2008 - October, 2008

I've been with CrystalTech for over 5 years... so have had happy times until recently. Always been a little unsure of the actual server speed... but now the pricing as an old customer is just too much.

Services Period: Past customer during July, 2002 - April, 2008

I've used them for 3.5 years now and they have provided great service and support.

Services Period: Past customer during October, 2003 - February, 2007

Good value for money. Their server is fast.

Services Period: Past customer during January, 1999 - June, 1999

Awesome technical support! Fast setup. Great uptime.

Company Response: None.

Control Panel, Reliable Hosting

Company Response: Prices, Internationalization

If you don't really expect service for your money this is your web host!

Company Response: Better customer service could be done by a monkey. Overall, I can not recommend this host.

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    • Reliability/Uptime
    • Technical Support
    • Customer Service & Billing
    • Server & Network Speed
    • Price & Value for Money

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