| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 0.00 | 2.00 | 2.67 | 3.57 | | Technical Support | 2.00 | 3.00 | 3.33 | 3.36 | | Customer Service & Billing | 2.00 | 3.00 | 3.33 | 3.36 | | Server & Network Speed | 0.00 | 1.50 | 1.67 | 2.29 | | Price & Value for Money | 2.00 | 2.50 | 2.67 | 3.07 | | Overall Average | 1.20 | 2.40 | 2.73 | 3.13 |
 Reviewed by Greg IP 75.12.115.59 on February 28, 2010
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| Rating: |
1.2 (uptime = 0; tech = 2; customer = 2; speed = 0; price = 2) |
| Web Hosting Review: |
Hosted for 2 years before switching hosting provider. I gave support every chance to fix the slow site response problem. I optimized the code but the site was still slow. I moved same site to rackspace.com and the site is NEVER slow. You have a problem! |
| Review Period: |
September, 2007 - September, 2009
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 Reviewed by Alex Cruz IP 200.50.1.146 on December 9, 2009
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| Rating: |
3.6 (uptime = 4; tech = 4; customer = 4; speed = 3; price = 3) |
| Web Hosting Review: |
Currently I am with another hosting. The reason was that I wanted to try PHP with lots of videos...etc, To be honest, the time I was with discountasp I received excellent service. Service and support is great. Truth be told I am thinking of returning |
| Review Period: |
January, 2002 - January, 2009
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Reviewed by eric chau IP 142.22.16.57 on September 14, 2009
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| Rating: |
3.4 (uptime = 4; tech = 4; customer = 4; speed = 2; price = 3) |
| Web Hosting Review: |
as a web developer, i am glad to go with someone who knows asp.net hosting. works great with the sitefinity cms we use and the database backup tool is handy. the only one time i needed to contact the support was answered quickly and professionally |
| Review Period: |
September, 2008 - September, 2009
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Reviewed by Greg IP 12.232.192.136 on July 16, 2009
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| Rating: |
3.2 (uptime = 3; tech = 4; customer = 4; speed = 1; price = 4) |
| Web Hosting Review: |
Page response time is HORRIBLE. I contacted support many times and never got a fix. I even paid for two third party load testing companies to load test the site and found it quits at about 50 user. Support said load testing is unreliable. I'm leaving! |
| Review Period: |
June, 2007 - July, 2009
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| Company Response: | This is a typical of an application that needs to be optimized, but need more details. We host over 30k sites. This is not the norm. Despite horrible hosting the customer stayed with us for 2 years. You can make up your own mind if that makes sense. |
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Reviewed by John Lynch IP 81.158.26.195 on April 25, 2009
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
These guys are great. Support experience was by far the best I have had with ANY hosting company. The tools they have for their customers to use are great (check the SQL Server .bak tool etc...) Thanks.
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| Review Period: |
December, 2008 - April, 2009
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| Company Response: | Thank you so much for the kudos. We try to continue to innovate. If you have any suggestions, please do let us know. We appreciate all feedback. |
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Reviewed by Robert Tilley IP 76.122.51.170 on February 14, 2009
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| Rating: |
3 (uptime = 4; tech = 4; customer = 4; speed = 0; price = 3) |
| Web Hosting Review: |
Good with a lot of options. I especially like the ability to attach and mdf file to the database. The speed is just so slow. We are going to have to move to another host if they dont do something about it, especially during high traffic times. |
| Review Period: |
January, 2008 - February, 2009
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| Company Response: | The automated attach mdf file tool is very cool. Without further investigation, cannot comment on speed issue. There are many things that are out of our control that can contribute to it. |
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Reviewed by Salmon Boo IP 72.28.80.14 on August 25, 2008
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| Rating: |
3.6 (uptime = 4; tech = 4; customer = 4; speed = 2; price = 4) |
| Web Hosting Review: |
Pretty stable although there is downtime, but web page respond time is horrible - specially during day time when their server is heavily loaded. The SAME asp.net app, I put it on a VPS hosting (same price I am paying), and the speed is 3 times faster. |
| Review Period: |
January, 2006 - August, 2008
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| Company Response: | Our servers are not heavily loaded. We monitor the server health and only put sites on the healthiest servers. This is an isolated case, not a systemic issue. If this was the norm, there is no way we would be able to continue to win best hosting awards. |
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Reviewed by Peter (host-dome.com), IP 78.90.16.77 on July 6, 2008
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
great service !
cheers,
Peter
http://host-dome.com |
| Review Period: |
December, 2005 - July, 2008
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| Company Response: | Thanks for the kudos, but we never hosted your website that you posted in your sig. |
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Reviewed by Asaf (myphotoindex.com), IP 89.139.45.14 on November 4, 2007
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| Rating: |
3.6 (uptime = 4; tech = 4; customer = 4; speed = 3; price = 3) |
| Web Hosting Review: |
The realy good thing about this service is that they are allways one step ahead of me, my site uses tecjnologies like wcf and .net ajax and for every problem I've encountered there was allready a solution in their Kb's. |
| Review Period: |
April, 2007 - January, 2007
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| Company Response: | Thank you. Our focus is to be an early adopter of new .NET technology and that has been our focus from the very start of our business. |
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Reviewed by Assaad IP 24.148.151.235 on January 21, 2007
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| Rating: |
2.4 (uptime = 4; tech = 4; customer = 2; speed = 1; price = 1) |
| Web Hosting Review: |
The only offer 500MB shared for all 500 email accounts they say you can have. I was very surprised, so i opened a ticket and they told me that what they care about is their asp.net developers and they don't care about emails! |
| Review Period: |
January, 2007 - January, 2007
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| Company Response: | Our business focus is in adavanced ASP.NET Hosting and SQL Hosting, not in being a leader in email hosting. The poster is free to interpret this however they wish, but for other readers, it is incorrect to state that we "don't care about emails". |
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