| Reliability/Uptime | 4.00 | 3.60 | 3.34 | | Technical Support | 4.00 | 3.20 | 2.97 | | Customer Service & Billing | 4.00 | 3.20 | 2.76 | | Server & Network Speed | 4.00 | 3.40 | 2.62 | | Price & Value for Money | 3.67 | 3.20 | 3.00 | | Overall Average | 3.93 | 3.32 | 2.94 |
 Reviewed by Nick K. IP 68.62.59.212 on October 18, 2010
|
| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
DiscountASP.net services are cheap, fast and reliable. I recommend all my clients use DiscountASP.net. There has been zero downtime (10 years), even with updates and patches. Only problem is with ABCPDF.net, it doesn't work as advertised. |
| Review Period: |
April, 2000 - January, 2010
|
| Company Response: | Thank you for the great review. We have many customers that are successfully using ABCPDF.net as it is installed in the GAC (we also provide sample code). It would be best to contact our tech support staff for assistance. |
|
Reviewed by Muhammad Umair IP 212.118.151.145 on September 26, 2010
|
| Rating: |
2.2 (uptime = 3; tech = 2; customer = 0; speed = 3; price = 3) |
| Web Hosting Review: |
Worst customer service ever... infact no conept of customer service... the referal program seems like a scam.. I had 100 $ in my account for more that a year and they never transfered them to my paypal!!!!.. |
| Review Period: |
September, 2008 - September, 2010
|
| Company Response: | We did in fact submit payment via Paypal, like we do with all referrers but because of the country where this customer lives, he cannot accept Paypal payment. We emailed & offered to pay via check but he NEVER emailed us the info we need to send the check |
|
Reviewed by Muhammad Umair IP 109.82.167.112 on August 13, 2010
|
| Rating: |
2.4 (uptime = 4; tech = 2; customer = 0; speed = 3; price = 3) |
| Web Hosting Review: |
As far as hosting is concern discountasp is a good provider but apart from that they are messing up big time I was suppose to get 100$ as part of their referal program but its been more that a year and some 5+ reminder all ending up no where! disappointng |
| Review Period: |
July, 2008 - August, 2010
|
| Company Response: | We pay our referrers via Paypal. Because of the country where this customer lives, he cannot accept Paypal payment. We emailed & offered to pay via check but we need info on where to send the check. He NEVER emailed us the info we need to send the check |
 Reviewed by Michael Sullivan IP 32.176.93.58 on July 2, 2010
|
| Rating: |
1.6 (uptime = 3; tech = 2; customer = 0; speed = 1; price = 2) |
| Web Hosting Review: |
OK Hosting, but BEWARE. They will shut down your web site if your credit card expires and they DON'T notify you until afterwards. If your business depends on the web site, which many do, I woudl be careful using this company. |
| Review Period: |
June, 2007 - July, 2010
|
| Company Response: | Prior to renewal, we send multiple communications to customers, letting them know their account is coming up for renewal. Should an account get suspended for nonpayment, we always contact the customer. Please note, this reviewer still hosts with us. |
|
Reviewed by Oleg IP 74.92.2.113 on June 24, 2010
|
| Rating: |
1.8 (uptime = 1; tech = 1; customer = 1; speed = 3; price = 3) |
| Web Hosting Review: |
My account is disappeared. I payed 60$ and I see this transaction on my bunking account. I setup account and uploaded application there and it works fine. After 1 day my account is disappeared. No response from DiscountASP.NET support!!!! |
| Review Period: |
June, 2010 - June, 2010
|
| Company Response: | This customer signed up using false contact information flagging this as fraud. We emailed this customer multiple times but the email bounced (invalid email address). We could not call this customer because the phone # provided was invalid (1.9999999) |
|
Reviewed by Greg IP 75.12.115.59 on February 28, 2010
|
| Rating: |
1.2 (uptime = 0; tech = 2; customer = 2; speed = 0; price = 2) |
| Web Hosting Review: |
Hosted for 2 years before switching hosting provider. I gave support every chance to fix the slow site response problem. I optimized the code but the site was still slow. I moved same site to rackspace.com and the site is NEVER slow. You have a problem! |
| Review Period: |
September, 2007 - September, 2009
|
| Company Response: | All of our servers are connected via OC48 connections. We never received emails from this customer of 4 years about slowness. For customers with speed issues, we tell them to run a traceroute & send the results to our tech support so they can assist. |
|
Reviewed by Alex Cruz IP 200.50.1.146 on December 9, 2009
|
| Rating: |
3.6 (uptime = 4; tech = 4; customer = 4; speed = 3; price = 3) |
| Web Hosting Review: |
Currently I am with another hosting. The reason was that I wanted to try PHP with lots of videos...etc, To be honest, the time I was with discountasp I received excellent service. Service and support is great. Truth be told I am thinking of returning |
| Review Period: |
January, 2002 - January, 2009
|
|
Reviewed by eric chau IP 142.22.16.57 on September 14, 2009
|
| Rating: |
3.4 (uptime = 4; tech = 4; customer = 4; speed = 2; price = 3) |
| Web Hosting Review: |
as a web developer, i am glad to go with someone who knows asp.net hosting. works great with the sitefinity cms we use and the database backup tool is handy. the only one time i needed to contact the support was answered quickly and professionally |
| Review Period: |
September, 2008 - September, 2009
|
|
Reviewed by Greg IP 12.232.192.136 on July 16, 2009
|
| Rating: |
3.2 (uptime = 3; tech = 4; customer = 4; speed = 1; price = 4) |
| Web Hosting Review: |
Page response time is HORRIBLE. I contacted support many times and never got a fix. I even paid for two third party load testing companies to load test the site and found it quits at about 50 user. Support said load testing is unreliable. I'm leaving! |
| Review Period: |
June, 2007 - July, 2009
|
| Company Response: | This is a typical of an application that needs to be optimized, but need more details. We host over 30k sites. This is not the norm. Despite horrible hosting the customer stayed with us for 2 years. You can make up your own mind if that makes sense. |
|
Reviewed by John Lynch IP 81.158.26.195 on April 25, 2009
|
| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
These guys are great. Support experience was by far the best I have had with ANY hosting company. The tools they have for their customers to use are great (check the SQL Server .bak tool etc...) Thanks.
|
| Review Period: |
December, 2008 - April, 2009
|
| Company Response: | Thank you so much for the kudos. We try to continue to innovate. If you have any suggestions, please do let us know. We appreciate all feedback. |
Review DiscountASP.NET
|
Partners
