| Reliability/Uptime | 3.50 | | Technical Support | 3.82 | | Customer Service & Billing | 3.77 | | Server & Network Speed | 3.77 | | Price & Value for Money | 3.73 | | Overall Average | 3.72 |
 Reviewed by Dan IP 68.42.247.216 on June 23, 2009
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
My very first host and I have never waited more than 5 minutes for online support, and get my issue resolved within 10-20 minutes everytime, they have lived up to every word and will gladly stay with them for years to come. Outstanding company! |
| Review Period: |
June, 2008 - June, 2009
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Reviewed by Maik Judka IP 72.198.206.181 on March 14, 2009
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
downtownhost is just the best host i ever used and believe me, i tried many! The support responds within minutes, they are knowledgeable and friendly. |
| Review Period: |
February, 2009 - March, 2009
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Reviewed by HC IP 24.145.139.99 on March 6, 2009
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
They have best support, and true to their 99.99 % uptime.
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| Review Period: |
February, 2009 - March, 2009
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 Reviewed by Craig Hull IP 74.40.224.178 on November 21, 2008
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| Rating: |
0.2 (uptime = 0; tech = 0; customer = 1; speed = 0; price = 0) |
| Web Hosting Review: |
this company just succeed in ruining my online reputation! The unbelievable ineptness i have gotten from them is almost criminal. go anywhere to have your site hosted than these idiots. |
| Review Period: |
January, 2006 - January, 2008
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| Company Response: | Customer account has been suspended after abuse of the server resources many times, and was canceled after being rude, abusive and insulting to our team which is a direct violation to our TOS. |
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Reviewed by Lucas (netstrife.com), IP 222.127.85.34 on August 5, 2008
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| Rating: |
3.8 (uptime = 3; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
DownTownHost is like a diamond in the rough. It's really hard to find a host with customer support as excellent as DownTownHost's. Not only is their support great, their uptime and server speeds are AWESOME. |
| Review Period: |
February, 2008 - August, 2008
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
DownTownHost is an oasis in the desert of hype and marketing mirages that surround us. Its like one cold, dark night you have a flat tire in the middle of nowhere without a jack when Sebastian and Jorge show up and change it for you. |
| Review Period: |
November, 2007 - January, 2007
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Reviewed by Dave (http://www.talkbudgies.com), IP 69.249.19.153 on June 22, 2007
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Very friendly and personable support. Great uptime and fast speeds. The prices are very reasonable, and the stuff they give you for the price is very generous. But the servers are still fast and they're not overselling. A++ company. |
| Review Period: |
August, 2006 - June, 2007
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Reviewed by John IP 76.106.137.46 on May 7, 2007
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Great speed and reliability. Support is also faster than most. My favorite host yet. |
| Review Period: |
April, 2007 - May, 2007
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Reviewed by Amy (http://ocpower.info), IP 206.72.49.172 on November 16, 2006
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I have been with this host almost 1/2 a year and am very happy with both the support and service.
When I submit a ticket I feel I am treated as a person not just as another customer.
All my sites hosted with them run great and I have not seen any down t |
| Review Period: |
June, 2006 - November, 2006
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Reviewed by vinlai (amtb.co.uk), IP 87.194.54.179 on August 28, 2006
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Just the customer service is worth it! Have been with 2 other hosting company including bluehost. Performance on the server is similar but if you want good customer support, I would highly recommend downtownhost. |
| Review Period: |
April, 2006 - April, 2009
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Review Downtownhost
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