DreamIT Host Reviews

2 reviews of DreamIT Host

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Reliability/Uptime
Technical Support
Customer Service & Billing
Server & Network Speed
Price & Value for Money

Min yu

(September 17, 2021, IP 77.111.246.39)

Non Professional and Examiner
I Ordered Server for mu business last month from you, on second order you hold my order and asked for id I provided you with my picture business Details etc you upgraded my account to business account:
After 1 Month my business in all regions needs new server order placed and you suspended all services although my of my renewal invoices paid either from credit or my credit card.
If any new customer or any person wants to be your customer and complete all steps this type of behavior shown from your end which is very bad anyhow I will personally meet and visit to your office soon
We ordered servers paid and thatâ€™s it we provided you all our cards details my company web my email and all, explained everything to you for proof that I am not bad person and using services for my business,
I am many businesses worldwide under name oz cosmetics my main is selling cosmetics and hosting projects software to many people around globe.
I respect you and due to trust we hired your vps and its very bad image I just need why you behaved immorally nonprofessionals keep in mind that my account was already verified.
No one verifies or ask for customers details transaction I am not going to make bank account I have provided you all details instead of privacy
Regarding main concern is what your issue about my payments have you authorization form like other companies incase of postal address not matches?
Have you my vpn address issue which is used for work?
Have you any complaint about my server?
I am digital ocean gcore labs customer never faced such quires like immigration guys asks,I am hurted and definitely I will highlight this on different social media platforms with emails screenshots and yes will review on your company as well

I hope you will explain this to me asap

Regards,
Min Yu
Director
OZ Cosmetics Australia
CDM Delivery Uk

Services Period: Active customer at the time of review. Customer since January, 2021

Yasin Ozdemir

(May 12, 2020, IP 58.178.239.216)

Worst Support Imaginable
After my site got compromised, they couldn't even provide any details to why it was. Instead, they suspended my account so my website was offline for several days. Other hosting companies offer reports and give the user an indication on why the hack occurred but not Dreamit.

My developers added security modules,changed our passwords and went through the whole code of the site to make sure there was no vulnerabilities within the site. I asked Dreamit if we resolved the issue and they offered a paid service so they can check. When they finally re activated my account, i thought like everyone else would that all my emails were active especially since there was no errors when sending emails. Fast forward 3 weeks and my clients are all calling me and questioning why I am not replying to their emails. It turns out Dreamit never unblocked my outgoing emails so I ended up losing not just my companies credibility ,but sales and clients in the process as well. They weren't even symptomatic nor remotely remorseful.

To top things off, i asked them if they could check if my SSL was installed correctly. There reply, "we can install it for you for $150.00" So just to check if the SSL is installed correctly, they want to charge me. My last 3 hosting companies installed my SSL for free. This action only implies the greediest of the management and staff at Dreamit

If they offered me a lifetime account free of charge, I wouldn't take it. Truly the WORST hosting provider ever.

Services Period: Past customer during May, 2020 - October, 2019