eBoundHost Reviews

eBoundHost
84 reviews of eBoundHost
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Great tech support! Very responsive and helpful. Very good value for the money.

Services Period: Past customer during September, 2006 - September, 2007

Tech support very nice and pretty quick. Plesk, their system that manages site, is TERRIBLE. I can't find the simplest answer there because I always get error screens. Every problem takes 1-4 hours to resolve!

Company Response: Hi Dedra! I'm sorry that Plesk is not working for you. We also offer the same hosting packages on our Cpanel servers, so if you continue to have issues, let us know and we will gladly migrate your account. Best regards, Denis.

Services Period: Past customer during April, 2007 - August, 2007

I am with eBoundhost for almost one year now. It is a great host BUT for the last couple of months there have appeared some problems with email server (at least twice a month). When I report any problem they fix it promptly.

Company Response: Hi Jindrich, thanks for the review! The good news is that we maintain a low client load on each server, so even when one server experiences problems (very rarely), 99% of our customers are not effected. Sincerely, Art

Services Period: Past customer during August, 2006 - May, 2007

Cost, technical support and promptness of return calls are of paramount importance to me since most of my work is done on the road and waiting for a reply is frustrating. eBoundHost has been a pleasure to work with: friendly, courteous and professional.

Services Period: Past customer during September, 2001 - May, 2007

They got hacked 2 weeks ago and all of my sites went down for 4 hours. When they came backonline, all the databases had been erased. Since they advertised that they did weekly backups, I thought it wouldn't be a big deal, but it turns out they haven't don

Company Response: Recvrd the majority files/dbs and sent array to recvry. Sophist. hacker attacked during backup and broke process Onl 1 serv of over 50+ was hckd Most cust were back up before they knew of outage This happens to everyone We grew from experience.

Services Period: Past customer during October, 2006 - April, 2007

eBoundHost.com has been a dream to work with. My questions are answered in minutes, the price is very reasonable, the interface is great, I am very happy with how smooth everything works.
Paul (nextstepwebpages.com)


Services Period: Active customer at the time of review. Customer since March, 2007

SUPER SUPPORT - even during "off hours" - Sundays & holidays. Responses have always been within minutes of the initial call or email. The BEST vendor I have ever used in my 10 plus years as a webhosting services consumer.

Services Period: Past customer during February, 2007 - March, 2007

I waited to write a review until I had absolutely everything working, thinking that something would come up that eboundhost couldn't solve almost immediately. I've never been so happy to be wrong - their customer support is just incredible.

Services Period: Past customer during November, 2006 - January, 2007

Fast, reliable, full of features... Over the years, I have used more than a dozen hosts, both the big ones and smaller ones; eBoundHost.com is by far my favorite.

Services Period: Active customer at the time of review. Customer since December, 2006

We just switched to EboundHost from a local hoster here in Chile. They didn't let us down. From Chile the network speed sometimes seems slow, but that is a local issue. Our website targets the US and EU markets and there the site fast! That is wat counts!

Services Period: Past customer during October, 2006 - October, 2008

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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