eDataRack.com Reviews

eDataRack.com
26 reviews of eDataRack.com
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

my site has gone down for the last time. GOODBYE EDATARACK.COM

Services Period: Past customer during January, 2004 - September, 2006

Cancelled 2 accounts because of really bad service. Have contacted them about 5 times to get "guaranteed" refund - never received refunds. Phone number for billing never answers or is always busy. Unprofessional all the way around.

Services Period: Past customer during December, 2004 - May, 2006

They offer a lot for the price they ask. However, there is a reason. They seem to have a way of attracting Exploits, bugs and hardware failures. I plan to move before my year is up.

Services Period: Past customer during April, 2004 - May, 2006

Dreadful service. My sites were down at least twice every week. Tech supp are very rude, always blaming others for their problems. Take my advice... Pay a little more and go elsewhere!

Services Period: Past customer during August, 2004 - May, 2006

Things started out OK last year but service and support has gone down since. Crashing servers, surly employees who can't handle the stress from questions, unanswered emails, auto response to emails. It's all crap now. Don't get sucked in by the low prices

Services Period: Past customer during December, 2004 - May, 2006

This is the worst web hosting service on the net today. PLEASE AVOID THIS COMPANY!!!! I have nothing good to say about them at all. My site is down on average 5 to 7 times a day...no joke! Will lose your databases and whole site for that matter and will

Services Period: Past customer during February, 2006 - February, 2007

I MUST SAY WARNING! THEIR SERVER WENT DOWN AND LOST HUNDREDS OF SITES DATA AND DID NOT PROVIDE A BACKUP, NOR ANY WARNING, AND THE E-MAIL WAS NOT EVEN APOLOGIZING BUT CRITICIZING THE CUSTOMER FOR ASKING THEM WHAT HAPPEN TO THE SITES. AVOID AT ANY MEANS NEC

Services Period: Past customer during January, 2005 - December, 2006

Avoid this company at all costs. Their servers have crashed on me twice in a year, and each time I have lost data. They don't keep backups and their customer service (if you can call it that) is abysmal. at best.

Services Period: Past customer during January, 2005 - March, 2006

I had them for over 2 years. It's okay for the money, if you can afford an occasional server crash with permanent data loss, insolent customer service, and refusal to resolve erroneous billings.

Services Period: Past customer during June, 2002 - September, 2004

What can I say but only one word, PHENOMENAL! Budget hosting definitely does not get any better than this. Great support and service combined with reliable hosting gets 5 STARS from me and also a customer for life!

Jordan Geer
AllProTemplates.com


Services Period: Past customer during May, 2002 - December, 2005

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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