eHostDepot.COM Reviews

eHostDepot.COM
6 reviews of eHostDepot.COM
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

I used ehostdepot/Cowena for several years. My web site quit working and they did not respond to tickets, emails, or phone calls. As far as I could tell, they had shut down. I lost the last 4 months of my subscription and had to switch.

Services Period: Past customer during January, 2003 - August, 2006

the service and support is the worst I had, they don't answer phone call, thier stupid ticket system is there, but they never reply, they try to get your money at all cost. I cancelled my service and they still want to charge me a year later. AVOID it

Services Period: Past customer during June, 2004 - June, 2005

Nobody has a clue at eHostdepot, Cowena or the several subsidiaries. Who changes netblocks without informing their customers? Why no even a courtesy email? Because THEY DO NOT CARE! No support, at all. AVOID AT ALL COSTS if you can't afford downtime or BS

Services Period: Past customer during January, 2005 - January, 2007

It is terrible and I`m planning to change if things dont improve

Services Period: Past customer during February, 2002 - November, 2005

Support goes missing for weeks at a time, often farmed out to 3rd parties. Very difficult to resolve even smallest issues, as emails to support, info, billing, sales and even via the helpdesk go unanswered.

Services Period: Past customer during January, 2004 - January, 2006

In our time with EHost, I had three incidents. Forget about their "trouble ticket" system - they never reply or follow up. IF you can get them on the phone, they'll get something done. Had to rebuild complete site after they moved servers on us :(

Services Period: Past customer during December, 2004 - June, 2005

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    • Technical Support
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    • Server & Network Speed
    • Price & Value for Money

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