Fasthosts Reviews

Fasthosts
23 reviews of Fasthosts
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

I've been using them for eight years but have used other hosting companies and don't understand the reviews on this site. Fasthosts are cheap and reliable. Their servers can be slow sometimes but overall I have no complaints.

Services Period: Past customer during December, 2000 - June, 2009

Read the reviews online first before agreeing to anything. Read the small print or you will find yourself locked into an auto renewing contract that is paid upfront, very poor customer service and escalation process is mildly threatening. AVOID

Services Period: Past customer during April, 2008 - April, 2009

AVOID AT ALL COSTS, Why they all allowed to continue to trade is beyond me, server constantly down and slow when they are up.
A multitude of hidden fees make them very expensive.

Non existant customer service, their policy seems to be 'admit nothing'


Services Period: Past customer during February, 2008 - April, 2009

Utter and total rubbish,not only do they lie to you about the cost of changing servers they also take weeks to answer an email pleading them for an answer about why your website is down.They also take money out of your bank after cancelling acc.


Services Period: Past customer during June, 2000 - December, 2007

Fasthosts are your worst hosting nightmare. In a nuthshell they offer UNRELIABLE services alongside the POOREST customer support I & MANY others have ever experienced. They also have a well known history of taking un-authorised payments from your card.

Services Period: Past customer during April, 2003 - May, 2007

Got reseller package 3 years, only 4 sits on it now sites very very slow. fasthosts says nework traffic, I enquire about a deadicated server had simple pre purchase q, sales guy at fasthosts hangs up phone on me. I was shocked.Also deceitful billing.

Services Period: Past customer during February, 2004 - February, 2007

Services available and controlability of your account through web access is very good, got a problem though and don't expect to have it solved quickly. Took me over a week to get email working!!

Services Period: Past customer during February, 2007 - March, 2007

simply a rip off . bad, terrible. They have extremely one sided terms and conditions and never refund an error. Just do not deal with the. I had got £120 spend a month with them . I have now got this down to <£30.

Services Period: Past customer during January, 2007 - February, 2007

Their Tech Support is more like "make a quick buck".

They ALWAYS tell you that it will need an engineer (£140 per hour)to look at your server and they debit your account you in advance before the engineer looks at it!!!!!


Services Period: Past customer during April, 2006 - December, 2006

Fasthosts are TRULY THE WORST hosting company I EVER came accross. Their services go up & down like a yoyo, and if you can get hold of any kind of support (despite their clames) then you clearly are some kind of higher supreme entity not of this earth.

Services Period: Past customer during January, 2004 - August, 2006

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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