| Reliability/Uptime | 3.75 | | Technical Support | 3.58 | | Customer Service & Billing | 3.67 | | Server & Network Speed | 3.75 | | Price & Value for Money | 3.83 | | Overall Average | 3.72 |
 Reviewed by bill IP 65.70.111.14 on August 31, 2008
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
These guys have a really good setup going for web hosting. I have had almost zero problems with their service or support. I am upgrading my account to the next level as we speak. Great work guys. Keep up the good work. |
| Review Period: |
June, 2007 - August, 2008
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Reviewed by M. Azadi IP 83.248.173.253 on October 20, 2006
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| Rating: |
3.2 (uptime = 3; tech = 3; customer = 3; speed = 3; price = 4) |
| Web Hosting Review: |
Not much to complain about, except some issues reagarding technical support: They do their best to help you, but sometimes a more friendly support would be appreciated. Also the network speed could be better. |
| Review Period: |
August, 2005 - October, 2006
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| Company Response: | I am sorry about any unpleasant experience you had with our technical support. Please feel free to contact info@hostignition.com, and let us know which technical support staff was working with you. We will ensure this will not happen again in the future. As for network speed, we have been taking steps these days to improve our connectivity to meet our growing demand, and hopefully in the near future you will notice some improvements in the network speed. |
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Reviewed by Santosh Narayanan IP 61.247.251.26 on October 6, 2006
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Great hosting packages, reliable hosting and great customer service. I didn't have any technical problems so I am not sure how their technical support response times are. I specifically chose them for the JSP hosting and will continue to host with them in |
| Review Period: |
September, 2006 - October, 2006
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| Company Response: | Thank you for your comment Santosh. We are happy you did not experience any technical problems. We will continue to strive providing reliable JSP Linux web hosting solutions. |
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Reviewed by M. Baker IP 65.54.155.61 on September 18, 2006
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| Rating: |
3.6 (uptime = 4; tech = 3; customer = 3; speed = 4; price = 4) |
| Web Hosting Review: |
Best price for a website yet! |
| Review Period: |
February, 2004 - October, 2006
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Reviewed by John Burden IP 70.178.254.14 on September 5, 2006
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I have been with Hostignition for about 7 years--have seen no reason to change. They really are up about 99.9% of the time. In 7 years I recall only one instance when they were down and that was resolved quickly. Tech support is great, very easy to use |
| Review Period: |
March, 1998 - September, 2006
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| Company Response: | Dear John, thank you for years of support and loyalty in our web hosting services. We look forward to continue serving your web hosting needs for years to come. |
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Reviewed by J R Ellison IP 24.8.72.211 on September 5, 2006
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| Rating: |
3.4 (uptime = 3; tech = 3; customer = 4; speed = 4; price = 3) |
| Web Hosting Review: |
Host Ignition offers great value for the price. I have hosted more than one website on host ignition and will continue to do so in the future. |
| Review Period: |
January, 2005 - August, 2006
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| Company Response: | Thank you for your comment. We will continue to strive improving our services to perfection. |
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Reviewed by Al Kelsall IP 209.91.150.161 on September 5, 2006
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
This is my 3rd year as a customer of HostIgnition and I have all intentions of continuing to be a customer into the forseeable future.The service has been great! |
| Review Period: |
November, 2003 - November, 2006
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| Company Response: | Thank you for your continued patronage, and we will look forward to continuing serving your web hosting needs with perfection. |
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Reviewed by Ernest Gunn IP 141.153.201.2 on September 5, 2006
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I'm very happy with HostIgnition. It's perfect for my needs and very reliable. |
| Review Period: |
February, 2003 - September, 2006
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| Company Response: | We are also very happy to hear this. We will make sure your hosting experience will continue to be enjoyable in the future. |
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Reviewed by Nereus IP 203.86.164.36 on September 5, 2006
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| Rating: |
2.6 (uptime = 3; tech = 2; customer = 3; speed = 2; price = 3) |
| Web Hosting Review: |
Good services but with some technicall problem occasionally, previously this plan I join have a VAS for JSP function just +$1, but this was terminate this VAS with no notification, but as a simple hosting, it's ok!! |
| Review Period: |
February, 2003 - September, 2006
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| Company Response: | Dear Valued Customer, we are sorry for the problem you had perviously. Recently we have restructured setup of our data center, and stability has been restored. Regarding JSP, we will contact you to have this issue fixed asap. Your account should have JSP enabled at all times. |
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Reviewed by Norman Pillsbury IP 66.82.9.90 on September 4, 2006
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 3; speed = 4; price = 4) |
| Web Hosting Review: |
Excellent web host! Only thing that could be better would be to allow credit card payment to be easier. |
| Review Period: |
January, 1999 - September, 2006
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| Company Response: | Thank you for your input. Our control panel is currently being upgraded with a more user-friendly billing interface, and should be completed in the near future. |
Review HostIgnition
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