| Reliability/Uptime | 0.00 | 2.13 | | Technical Support | 0.00 | 1.38 | | Customer Service & Billing | 0.00 | 1.63 | | Server & Network Speed | 0.00 | 2.50 | | Price & Value for Money | 0.00 | 1.75 | | Overall Average | 0.00 | 1.88 |
 Reviewed by mark IP 64.253.78.80 on February 24, 2011
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
this company just told me that my $45 plan was moving to $120. what a joke! sell us a coke for $10... and force us to drink it. |
| Review Period: |
September, 2000 - February, 2011
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 Reviewed by Pete Sylvester IP 208.43.125.133 on June 6, 2008
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| Rating: |
2.4 (uptime = 2; tech = 2; customer = 3; speed = 3; price = 2) |
| Web Hosting Review: |
We were paying for dedicated services and not really getting the support we needed and required. Support was lacking to say the lease. We are now hosted with Server Intellect and getting the support we require. Man I wish we would have found SI years ago. |
| Review Period: |
January, 2007 - May, 2007
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Reviewed by Jason Phillips IP 72.84.246.206 on November 10, 2007
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| Rating: |
3.6 (uptime = 4; tech = 4; customer = 4; speed = 3; price = 3) |
| Web Hosting Review: |
Setup and customer support were superb. Very responsive to my needs. I called and didn't get anyone telling me they couldn't help and direct me to fill out a trouble ticket. Matter of fact the same tech on the phone was the same tech to follow my requests |
| Review Period: |
November, 2007 - January, 2007
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Reviewed by Ken IP 70.88.145.121 on September 17, 2007
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| Rating: |
2.4 (uptime = 3; tech = 2; customer = 2; speed = 3; price = 2) |
| Web Hosting Review: |
I was very happy when I signed up but the support has gone down hill in the past six to eight months. Tickets are ignored until followed up with an email. Then follow-up emails are ignored until followed up with another call. Urgent issues are ignored. |
| Review Period: |
March, 2006 - September, 2007
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Reviewed by crashnet IP 24.152.165.77 on June 20, 2007
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| Rating: |
2.2 (uptime = 3; tech = 1; customer = 2; speed = 2; price = 3) |
| Web Hosting Review: |
in the past year or so their tech support response times have gone from very good to very poor. it takes hours for them to even acknowledge a trouble ticket, maybe a couple days to act on it and sometimes a week before an issue is resolved. |
| Review Period: |
July, 2003 - June, 2007
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Reviewed by John B IP 68.34.24.107 on March 26, 2007
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| Rating: |
2 (uptime = 3; tech = 1; customer = 1; speed = 4; price = 1) |
| Web Hosting Review: |
Almost $500/month for a dedicated server. It often takes days or multiple weeks to get back to me. If something goes wrong, they point the finger somewhere else (often me, even if I had nothing to do with it at all) if they ever get back to me at all. |
| Review Period: |
August, 2006 - March, 2007
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Reviewed by William Roberts IP 38.112.157.2 on March 7, 2007
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| Rating: |
1.4 (uptime = 1; tech = 0; customer = 0; speed = 4; price = 2) |
| Web Hosting Review: |
Technical support is horrible, disorganized, staff not trained. Site was down due to a firewall rule they implemented. Billing is via email and will spam your inbox. Billing will hound you if payment is late. Avoid hostmysite at all costs. |
| Review Period: |
July, 2006 - March, 2007
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Reviewed by Alistair Wery IP 125.135.192.45 on July 8, 2006
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| Rating: |
1 (uptime = 1; tech = 1; customer = 1; speed = 1; price = 1) |
| Web Hosting Review: |
A year ago- tip-top
now- server continue to breakdown, with no satisfactory explaination, expcept the server is 'spilling over'..this happens everyday..believe me, it's not my code!! Extremely dissatisfied...1/10 |
| Review Period: |
October, 2004 - October, 2006
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Review HostMySite.com
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