| Reliability/Uptime | 2.63 | | Technical Support | 1.88 | | Customer Service & Billing | 2.38 | | Server & Network Speed | 2.25 | | Price & Value for Money | 1.88 | | Overall Average | 2.20 |
 Reviewed by Alex IP 121.1.37.146 on February 2, 2010
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| Rating: |
1.2 (uptime = 1; tech = 0; customer = 4; speed = 1; price = 0) |
| Web Hosting Review: |
- Unprofessional support
- move the account to another server w/o notification to the customer
- suspend account for no reason
- always has a DNS resolve problem
very poor service |
| Review Period: |
November, 2009 - February, 2010
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Reviewed by Anthony Wolf (www.forexrate.com.au), IP 24.114.229.70 on April 23, 2009
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| Rating: |
1 (uptime = 3; tech = 0; customer = 0; speed = 2; price = 0) |
| Web Hosting Review: |
2x in last year have not responded to please for help in a timely manner (>48hrs). In my case, scripts went rogue and I was blocked - fair enough. However, they refuse access for me to investiage and/or remidy. Losing money now & they are complacent.AVOID |
| Review Period: |
May, 2007 - April, 2009
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 Reviewed by Gene (http://www.quiettimeswithgod.com), IP 124.107.31.218 on March 31, 2008
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| Rating: |
2.4 (uptime = 1; tech = 3; customer = 3; speed = 2; price = 3) |
| Web Hosting Review: |
I can say that HostNine customer support is ok for the reason that they are very polite in answering my questions and by providing assistance. However, I will not recommend this company due their uptime problem. I have more than 10x downtime already. |
| Review Period: |
February, 2008 - March, 2008
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Reviewed by reshamdadhwal IP 203.134.217.11 on March 17, 2008
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| Rating: |
0.8 (uptime = 4; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
fraud company |
| Review Period: |
November, 2007 - March, 2008
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Reviewed by sp IP 83.248.164.64 on November 27, 2007
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| Rating: |
0.8 (uptime = 1; tech = 0; customer = 0; speed = 2; price = 1) |
| Web Hosting Review: |
Support staff seems to have limited knowledge of the English language and a somewhat arrogant attitude.
Slow servers at best and average uptime around 99.5%.
No way to cancel without loosing >15 days of prepaid service.
Expensive compared to what you |
| Review Period: |
January, 2007 - December, 2007
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Reviewed by Robin IP 69.92.197.21 on April 28, 2007
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| Rating: |
3.4 (uptime = 3; tech = 4; customer = 4; speed = 3; price = 3) |
| Web Hosting Review: |
I have been hosted with them for a month and have had three downtimes making their uptime 99.4% for the month. Their servers get sluggish sometimes because of other users accessing the system resources. |
| Review Period: |
April, 2007 - April, 2007
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Reviewed by steve silver IP 24.214.97.205 on March 29, 2007
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Excellent, but above average pricing. |
| Review Period: |
December, 2006 - March, 2007
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Reviewed by Thomas IP 24.21.94.219 on November 30, 2006
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
Being a previous owner of a top rated hosting company, my expectations are quite high. After several emails with H9, I was very impressed, and placed my first small order. So far they have been nothing but helpful, and professional. Top notch so far. |
| Review Period: |
November, 2006 - November, 2006
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Review HostNine LLC
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