| Reliability/Uptime | 3.25 | | Technical Support | 3.26 | | Customer Service & Billing | 3.35 | | Server & Network Speed | 3.42 | | Price & Value for Money | 3.52 | | Overall Average | 3.36 |
 Reviewed by Vaad Hakohol IP 69.113.168.194 on September 7, 2009
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
Technical support have absolutely no one to answer the phone on legal holidays such as on Labor Day 2009.
Email technical support always takes many hours and often days until you get help. |
| Review Period: |
September, 2004 - September, 2009
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 Reviewed by Rostyslav IP 89.172.36.144 on November 6, 2007
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| Rating: |
2.8 (uptime = 1; tech = 4; customer = 4; speed = 1; price = 4) |
| Web Hosting Review: |
due to new security measures
we have had to put in place incoming traffic from
outside of the US over a number of ports including
port 22 which SSH connections are made over and
port 3306 over which remote MySQL connections are
made are currently blo |
| Review Period: |
July, 2006 - January, 2007
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Reviewed by Dan IP 65.126.188.131 on October 2, 2003
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| Rating: |
3.8 (uptime = 4; tech = 3; customer = 4; speed = 4; price = 4) |
| Pros: |
EVERYTHING. This host is great! I've been with them for a while and am staying put! |
| Cons: |
Limited phone support hours, but email support is QUICK |
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Reviewed by Roger Kovacs IP 4.18.96.130 on September 22, 2003
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
14.95 a month for 1 gig of space and 50 gigs of roller bandwidth, killer support and control panel! |
| Cons: |
if they charge for add-ons it is steep ($10 a month just for domain pointer?!) |
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Reviewed by Ed IP 207.5.190.208 on June 1, 2003
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| Rating: |
2.6 (uptime = 1; tech = 2; customer = 4; speed = 2; price = 4) |
| Pros: |
Fast servers and great domain utils |
| Cons: |
Their creditcard database was hacked & Their reverse DNS policy is wacked. |
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Reviewed by David Szymakowski IP 209.36.148.15 on April 22, 2003
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| Rating: |
2 (uptime = 1; tech = 0; customer = 3; speed = 3; price = 3) |
| Pros: |
Fast Connection, Good price for the options and space provided. |
| Cons: |
As of recently very poor customer service, long down times |
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Reviewed by Rj Kovacs IP 64.48.158.6 on April 16, 2003
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
Have free ssh, subdomains, excellent support (really kik butt!) |
| Cons: |
Only downtime due to upgrades |
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Reviewed by eriel IP 66.215.58.114 on April 8, 2003
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| Rating: |
1.8 (uptime = 0; tech = 2; customer = 3; speed = 0; price = 4) |
| Pros: |
Lot's of features for the money |
| Cons: |
TOO much down time and network lag |
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Reviewed by Rostyslav IP 195.234.200.33 on February 19, 2003
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| Rating: |
3.6 (uptime = 2; tech = 4; customer = 4; speed = 4; price = 4) |
| Pros: |
"24/7 support" It is not the truth. My website is down many times during all working day. |
| Cons: |
I am living at time +2 GMT. Support service is not working at night on US time zone. |
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Reviewed by gene leynes IP 24.148.69.205 on February 9, 2003
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| Rating: |
1.2 (uptime = 3; tech = 0; customer = 0; speed = 2; price = 1) |
| Pros: |
good uptime |
| Cons: |
email support is terrible they don't even read the emails. |
Review HostRocket.Com
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