Hostway Corporation Reviews

Hostway Corporation
27 reviews of Hostway Corporation
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

What we were paying for a year at Hostway paid for a multi-year service contract at GoDaddy, and the GoDaddy dashboard and 24/7/365 support blow away Hostway. We're glad to have moved to GoDaddy.

Services Period: Past customer during January, 2003 - December, 2009

I often spend > 1 hour on hold. Often, the first they know our server is down is when I call them. Tickets stay open for weeks with no response. When I've asked to talk to a spt mgr, they say no one is available - I can't even leave a message for one.

Services Period: Past customer during August, 2003 - June, 2008

We have been customers of Hostway since 2005 with dedicated server plan. Their service is deteriorating through time. They only give service during daytime in the US. We are based in East Africa and our requests are replied when it is morning in US.

Services Period: Past customer during August, 2005 - October, 2007

Been with these guys for a week. Dedicated server has been down 5 of the 7 days! Support ... what support? Can't talk to anybody at the company! Horrible at best.

Services Period: Past customer during July, 2007 - August, 2007

I've been with Hostway a little over a year now and have been very happy with their service. I've had no problems with site downtime, and the bandwidth and storage included with my account has more than met my needs. Their phone support is also very helpf

Services Period: Past customer during October, 2005 - November, 2006

Pain in the ass if your trying to host an oscommerce site with their messy cpanel. After going over to dreamhost, they were too cutting edge... I couldn't run sql5! bluehost had an easy cpanel and good support. Dedicated IP address was not refunded.

Services Period: Active customer at the time of review. Customer since November, 2006

I have been a customer of Hostway for many years. I always received help when I needed it and the people are friendly. The hosting plans cover all my needs. They seem financially stable. That's important for the long run.

Services Period: Past customer during November, 2002 - August, 2005

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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