| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 2.50 | 3.00 | 3.40 | 2.39 | | Technical Support | 2.00 | 2.67 | 3.20 | 1.72 | | Customer Service & Billing | 2.00 | 2.67 | 3.20 | 2.00 | | Server & Network Speed | 3.50 | 3.33 | 3.60 | 2.72 | | Price & Value for Money | 2.50 | 3.00 | 3.40 | 2.00 | | Overall Average | 2.50 | 2.93 | 3.36 | 2.17 |
 Reviewed by Lynn B. Tivens IP 64.105.129.124 on January 18, 2012
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
I have been a customer of Hostway for over 10 years and in the time I've enjoyed an outstanding relationship. From their customer service to their Technical support this firm has kept me completely satisfied and coming back as a customer. |
| Review Period: |
October, 2001 - January, 2012
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 Reviewed by Jim Dietz (DJ Cavalier Kennels), IP 72.0.181.121 on January 14, 2012
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| Rating: |
1 (uptime = 1; tech = 0; customer = 0; speed = 3; price = 1) |
| Web Hosting Review: |
We have had our website hosted by Hostway since 2003. In the early years, they were a very customer & service oriented. NOT NOW! Their techs now are poor. Their billing dept. is outsourced with poor English & they do unauthorized deducts on credit cards. |
| Review Period: |
February, 2003 - January, 2012
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Reviewed by Lisa Lipowski IP 216.228.216.130 on December 12, 2011
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 3; price = 4) |
| Web Hosting Review: |
Hostway provides consistent good service and support for my business needs and those of my clients. I find their pricing may be higher, but I do not have to worry about down-time or lack of responses in case support. |
| Review Period: |
January, 2001 - January, 2011
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Reviewed by Eleanor White IP 75.147.19.154 on September 28, 2011
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
" I am the co-owner of a small consulting firm with neither the expertise to develop a website nor the money to hire a professional. Hostway has been perfect:: easy to set up and maintain, professional and responsive. And very patient with a baby boomer! |
| Review Period: |
September, 2008 - September, 2011
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Reviewed by Martin Wyler IP 68.195.78.117 on August 23, 2011
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| Rating: |
4 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 4) |
| Web Hosting Review: |
As a long standing customer we've experienced few problems with their service and are pleased with them. |
| Review Period: |
June, 2006 - August, 2011
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Reviewed by Tara (http://www.rockangel.com), IP 75.38.26.61 on June 16, 2010
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 4; speed = 4; price = 3) |
| Web Hosting Review: |
I have been with Hostway since their first year. While I am not some massive money generating monster of a company Hostway has always treated just as important to them as their larger clients. Always getting back to me and resolving any issue or question |
| Review Period: |
August, 1998 - June, 2010
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Reviewed by Peter IP 217.227.153.16 on February 18, 2010
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| Rating: |
0.2 (uptime = 1; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
What a terrible, terrible company. Apart from the fact that their servers and support suck they are also hopelessly disorganized and incapable. Months ago I ordered some services with them. They said they couldn't charge my credit card - which is used for |
| Review Period: |
October, 1999 - January, 2010
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Reviewed by WebGraphicsSource IP 174.25.119.72 on February 8, 2010
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
NEVER EVER use custom nameservers for a domain thru them
it's impossible to get the ip addresses changed
took almost a month to get changed, in the meantime all my hosted sites were down, lost my entire hosting business
worst support in the world |
| Review Period: |
January, 2005 - February, 2010
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Reviewed by C Cooper IP 98.207.69.6 on January 12, 2010
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| Rating: |
1.8 (uptime = 3; tech = 1; customer = 1; speed = 3; price = 1) |
| Web Hosting Review: |
What we were paying for a year at Hostway paid for a multi-year service contract at GoDaddy, and the GoDaddy dashboard and 24/7/365 support blow away Hostway. We're glad to have moved to GoDaddy. |
| Review Period: |
January, 2003 - December, 2009
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Reviewed by Alex (thainetcity.com), IP 124.120.219.10 on June 22, 2009
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| Rating: |
0.6 (uptime = 1; tech = 0; customer = 1; speed = 1; price = 0) |
| Web Hosting Review: |
Like a few other reviews here, I have been with Hostway for many years and was entirely happy with their service, until just a few weeks ago. They shut down my E-commerce store without warning, accused me of using up too much of their server resource even |
| Review Period: |
May, 2000 - June, 2009
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Review Hostway Corporation
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