| Past 1 month | 3 months | 6 months | All |
| Reliability/Uptime | 0.50 | 1.33 | 1.33 | 1.83 | | Technical Support | 0.00 | 0.33 | 0.33 | 0.92 | | Customer Service & Billing | 0.00 | 0.33 | 0.33 | 1.33 | | Server & Network Speed | 0.00 | 1.00 | 1.00 | 2.25 | | Price & Value for Money | 0.00 | 0.33 | 0.33 | 1.33 | | Overall Average | 0.10 | 0.67 | 0.67 | 1.53 |
 Reviewed by Peter IP 217.227.153.16 on February 18, 2010
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| Rating: |
0.2 (uptime = 1; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
What a terrible, terrible company. Apart from the fact that their servers and support suck they are also hopelessly disorganized and incapable. Months ago I ordered some services with them. They said they couldn't charge my credit card - which is used for |
| Review Period: |
October, 1999 - January, 2010
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Reviewed by WebGraphicsSource IP 174.25.119.72 on February 8, 2010
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| Rating: |
0 (uptime = 0; tech = 0; customer = 0; speed = 0; price = 0) |
| Web Hosting Review: |
NEVER EVER use custom nameservers for a domain thru them
it's impossible to get the ip addresses changed
took almost a month to get changed, in the meantime all my hosted sites were down, lost my entire hosting business
worst support in the world |
| Review Period: |
January, 2005 - February, 2010
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Reviewed by C Cooper IP 98.207.69.6 on January 12, 2010
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| Rating: |
1.8 (uptime = 3; tech = 1; customer = 1; speed = 3; price = 1) |
| Web Hosting Review: |
What we were paying for a year at Hostway paid for a multi-year service contract at GoDaddy, and the GoDaddy dashboard and 24/7/365 support blow away Hostway. We're glad to have moved to GoDaddy. |
| Review Period: |
January, 2003 - December, 2009
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Reviewed by Alex (thainetcity.com), IP 124.120.219.10 on June 22, 2009
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| Rating: |
0.6 (uptime = 1; tech = 0; customer = 1; speed = 1; price = 0) |
| Web Hosting Review: |
Like a few other reviews here, I have been with Hostway for many years and was entirely happy with their service, until just a few weeks ago. They shut down my E-commerce store without warning, accused me of using up too much of their server resource even |
| Review Period: |
May, 2000 - June, 2009
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Reviewed by Brian O'Connor IP 76.97.190.139 on March 15, 2009
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| Rating: |
0.4 (uptime = 1; tech = 0; customer = 0; speed = 1; price = 0) |
| Web Hosting Review: |
At one time, Hostway was fantastic. I have been a customer for 5 years. But their service - and customer service - is plummeting like a meteor to earth. Down time has increased by 500%. Support is non-existent. There are also phantom charges on my monthl |
| Review Period: |
June, 2003 - March, 2009
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Reviewed by Dan IP 74.61.170.43 on January 7, 2009
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| Rating: |
0.6 (uptime = 0; tech = 0; customer = 1; speed = 2; price = 0) |
| Web Hosting Review: |
Extremely long hold times. Said they would fix something, didn't, called back and repeated cycle 2x. Still no fix. Shut down host account and rather have no website than deal with these guys. Lost 60% of my newsletter membership b/c of Hostway "support" |
| Review Period: |
January, 1999 - July, 2008
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Reviewed by MJ IP 98.216.203.125 on June 6, 2008
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| Rating: |
1.4 (uptime = 2; tech = 0; customer = 3; speed = 1; price = 1) |
| Web Hosting Review: |
I often spend > 1 hour on hold. Often, the first they know our server is down is when I call them. Tickets stay open for weeks with no response. When I've asked to talk to a spt mgr, they say no one is available - I can't even leave a message for one. |
| Review Period: |
August, 2003 - June, 2008
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 Reviewed by IT IP 213.55.94.114 on October 8, 2007
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| Rating: |
2.6 (uptime = 2; tech = 1; customer = 4; speed = 4; price = 2) |
| Web Hosting Review: |
We have been customers of Hostway since 2005 with dedicated server plan. Their service is deteriorating through time. They only give service during daytime in the US. We are based in East Africa and our requests are replied when it is morning in US. |
| Review Period: |
August, 2005 - January, 2007
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Reviewed by Jay IP 74.245.89.213 on August 2, 2007
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| Rating: |
1.2 (uptime = 0; tech = 0; customer = 0; speed = 4; price = 2) |
| Web Hosting Review: |
Been with these guys for a week. Dedicated server has been down 5 of the 7 days! Support ... what support? Can't talk to anybody at the company! Horrible at best. |
| Review Period: |
July, 2007 - August, 2007
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Reviewed by Brad Daniels IP 72.232.215.170 on November 13, 2006
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| Rating: |
3.8 (uptime = 4; tech = 4; customer = 3; speed = 4; price = 4) |
| Web Hosting Review: |
I've been with Hostway a little over a year now and have been very happy with their service. I've had no problems with site downtime, and the bandwidth and storage included with my account has more than met my needs. Their phone support is also very helpf |
| Review Period: |
October, 2005 - November, 2006
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Review Hostway Corporation
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