InMotion Reviews

InMotion
564 reviews of InMotion
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Tech support
Outstanding!

Services Period: Active customer at the time of review. Customer since July, 2012

Easy to contact
It is nice to be able to speak to a person when you need help.

Services Period: Past customer during August, 2010 - July, 2012

Always there when I need them
I can call or chat and am getting a real customer service rep - not just somebody that answers the phone or monitors 20 chats at one time. (You know the type.) They're actually helpful even when I'm an idiot. I hope they don't change with growth.

Services Period: Past customer during October, 2007 - July, 2012

tech support is badass
the subject heading says it all. smart, fast, helpful. hi-fives.

Services Period: Past customer during January, 2009 - July, 2012

Tech Support
Outstanding support. In setting up a new Web site I've needed tech support a few times. Every question I've had so far was answered in a timely and efficient manner...and the answer did the job for me. Great Web Hosting site.


Services Period: Active customer at the time of review. Customer since July, 2012

Ignored Request To Upgrade Apache 2.4
When I asked to be upgraded to the new Apache, the support person told me that the new version wasn't available even though I had sent him the link with the new updates. I resent the links to show him that it had been available since April of this year.

Services Period: Past customer during January, 2010 - July, 2012

Basically amazing
Basically amazing. With that said they do not do everything that I thought that they should be doing BUT still amazing. They are my 5th or 6th designers and by far the best!

Services Period: Past customer during June, 2010 - July, 2012

Technical Support
I have called in a few times and have always received excellent service. Highly recommend this USA based company. I called on a Sunday morning and found quick resolution of my issue for changing the MX record and the rep was excellent.

Services Period: Past customer during November, 2011 - July, 2012

Amazing
I am amazed at how wonderful the tech support is at helping people. Granted I only call when I have problems logging in to my cPanel. However these people are so nice and helpful.

Services Period: Past customer during January, 2012 - July, 2012

Best for the everything
I recently got hosting from InMotion. They guided me through everything from changing my blogger blog to Wordpress all the way to finding a guide on how to redirect blogger to wordpress.

Lot of help. Very reliable. On top of all that their 24/7


Services Period: Active customer at the time of review. Customer since July, 2012

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