InMotion Reviews

InMotion
564 reviews of InMotion
  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

Perfect service
Excelente service and support, this was the best choice we can make!

Services Period: Past customer during May, 2012 - July, 2012

Very Satisfied
Great customer service! Technical support is very knowledgeable and response time is very quick.

Services Period: Past customer during May, 2012 - July, 2012

Goof Technical support
Your system to automatically renew my SSL did not work so the cert expired and I was alerted by clients. However Josh G took care of it very fast, which is excellent.

Services Period: Past customer during July, 2011 - July, 2012

Reliable and Friendly
They are strictly used for Domain registration, so Uptime and Server Speed are not applicable to this review. For all other issues, they have been reliable and friendly. Always ready to assist. In fact I believe they have improved over the past year.

Services Period: Past customer during January, 2006 - July, 2012

Fast and effective answer
Great service, got a response back quickly.

Services Period: Active customer at the time of review. Customer since July, 2012

Great Service
Submitted a report request through the online support help-desk and had everything sorted in 5 minutes - great support as always!

Services Period: Past customer during January, 2010 - July, 2012

Great Customer support
I had to give a call for a minor technical issue, and the supprt team member, with whom I spoke, was friendly and extremely helpful! Great first impression for customer service.

Services Period: Active customer at the time of review. Customer since July, 2012

Acceptable Service
Started using InMotion few months ago and the chatline responses are pretty quick though you can't help feeling they would like to quickly end the conversation too. Overall, still pretty helpful.

Services Period: Past customer during April, 2012 - July, 2012

Inmotion Hosting
Since moving to VPS, we have had our site go down a handful of times, which is disappointing. The main impetus for moving to a VPS was to reduce downtime and increase the amount of traffic we could handle.



Services Period: Past customer during October, 2009 - July, 2012

Non-disclosure of Fees
It was not disclosed that there would be an annual fee (for the domain name) in addition to the two years I purchased. It was supposed to be all included. I will not be receommending them in the future. They took my website down after 1 when I paid for 2.

Services Period: Past customer during July, 2011 - July, 2012

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  • Reliability/Uptime
  • Technical Support
  • Customer Service & Billing
  • Server & Network Speed
  • Price & Value for Money

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